Role Summary
This role partners closely with the Production team to ensure projects are billed accurately and revenue is collected in a timely manner. The position bridges operations, accounting, and client communication—owning the end\-to\-end process from contract review and construction phase billing through collections and final project close\-out.
Key Responsibilities
Project Contracting
- Review and administer contracts to ensure terms are understood and reflected accurately in billing
- Track contract execution, change order approvals, and scope modifications throughout the project lifecycle
- Manage lien waivers, preliminary notices, and related compliance documentation
- Coordinate with internal stakeholders and ownership on contract terms and questions as they arise
- Collaborate with Project Managers and Production to review job costs, change orders, and contract terms prior to final billing
- Prepare, issue, and track progress invoices and draw schedule requests
- Ensure billing aligns with project scope, milestones, and approvals
- Drive timely project close\-out by proactively identifying billing blockers
- Serve as the primary point of contact for client billing questions
- Own follow\-through on outstanding invoices until payment is collected
- Maintain clear documentation of communications and resolutions
- Post invoices, apply payments, and manage accounts receivable records
- Support month\-end close related to project billing and AR
- Maintain accurate, auditable billing documentation
- Act as the connective tissue between Production, Accounting, and Clients
- Provide feedback to Production on recurring billing or scope issues
- Recommend process improvements to reduce billing delays and disputes
- Participation in process and system improvements
- Experience in construction phase billing, including draw schedules, change orders, and contract terms (AV integration or custom home build experience a plus)
- Strong understanding of accounts receivable and collections
- Proven ability to communicate confidently with clients regarding money
- Detail\-oriented with the tenacity to follow issues through to resolution
- Comfortable working cross\-functionally with production or operations teams
- Proficient with project management and reporting in QuickBooks Online and spreadsheets
- Paid time off
- How many years of accounts receivable experience do you have?
- QuickBooks Online: 2 years (Required)
Project Billing
Client Communication \& Collections
Accounting \& Reporting
Cross\-Functional Collaboration
Required Skills \& Experience
Key Traits for Success
* People skills: professional, calm, and persuasive in billing conversations
* Tenacity: follows up consistently until projects are closed and paid
* Accuracy: treats billing as mission\-critical, not administrative
* Ownership mindset: sees projects through final payment, not just invoicing
Pay: $20\.00 \- $25\.00 per hour
Benefits:
Application Question(s):
Experience:
Work Location: In person