Customer Service Work From Home Jobs - Remote & Flexible Positions
Looking for customer service work from home jobs? Find verified customer service representative remote positions with flexible schedules. Whether you're seeking entry level customer service remote jobs, live chat support jobs remote, or phone support roles, we have opportunities for all experience levels. No experience required for many positions - training provided!
Updated: February 2026 | 15+ active positions
Latest Customer Service Remote Job Listings
Customer Service & Scheduling Coordinator (Construction)
Robbins and Co
Remote Mortgage Customer Service Representative
Resonance CX Partners
Customer Service - Full Time - Work From Home
Mosaic Talent Consulting
Customer Service - WFH - No experience required- $75K- $200K
ALW Career Connections
Fully Remote | Customer Service – Booking Hotels
Destination Makers
Customer Service – Booking Hotels | We Will Train You
Destination Makers
Entry Level Customer Service Jobs (No Experience)
Perfect for beginners! These entry level customer service remote jobs require no prior experience. Companies provide comprehensive training on their products, systems, and customer service best practices.
Customer Service - WFH - No experience required- $75K- $200K
ALW Career Connections
Customer Service Jobs by Type
Technical Support Jobs
Help desk positions, IT support, troubleshooting software and hardware issues.
Higher pay, technical knowledge helpful
Customer Success Jobs
Proactive customer support, account management, ensuring customer satisfaction.
Relationship-focused, career growth
Bilingual Customer Service
Spanish, French, or other language support. Premium pay for bilingual skills.
$2-5/hr premium for language skills
Skills Needed for Customer Service Work From Home
Essential Skills
- Communication: Clear, professional verbal and written skills
- Problem-Solving: Ability to think critically and find solutions
- Patience & Empathy: Understanding customer frustrations
- Basic Computer Skills: Navigate multiple systems simultaneously
- Typing Speed: 35+ WPM for chat support roles
Nice-to-Have Skills
- • Previous customer service experience
- • Bilingual (Spanish, French, etc.)
- • CRM software experience (Zendesk, Salesforce)
- • Sales or upselling experience
- • Technical troubleshooting abilities
- • Conflict resolution training
Equipment Needed for Remote Customer Service
Required Equipment:
- Quiet Workspace:
Dedicated space free from background noise and distractions
- USB Headset:
Noise-canceling microphone (recommended: Logitech, Jabra)
- Reliable Computer:
Desktop or laptop with Windows 10+ or Mac OS (check company specs)
- High-Speed Internet:
Minimum 10-25 Mbps download, wired connection preferred
Internet Speed Requirements:
Phone Support: 10 Mbps download / 3 Mbps upload minimum
Chat Support: 5 Mbps download / 1 Mbps upload minimum
Video Support: 25 Mbps download / 5 Mbps upload minimum
💡 Pro Tip: Most companies will require a speed test during the application process. Test your speed at fast.com or speedtest.net before applying.
Frequently Asked Questions
Can I work customer service from home with no experience?
Yes, many remote customer service positions hire candidates with no prior experience and provide comprehensive training. Entry-level roles typically look for good communication skills, problem-solving abilities, patience, and basic computer proficiency. Companies often provide 1-4 weeks of paid training covering their products, systems, and customer service best practices. Starting in chat support or email support roles can be easier than phone-based positions for beginners.
What does customer service work from home pay?
Remote customer service representatives typically earn between $14-20 per hour for entry-level positions, or $30,000-$42,000 annually for full-time work. Specialized roles (technical support, bilingual support, sales support) can pay $18-25 per hour. Many companies offer performance bonuses, shift differentials for evening/weekend work, and opportunities for advancement to team lead or supervisor roles paying $45,000-$60,000 annually.
Do I need a landline for customer service jobs?
Most modern remote customer service jobs do not require a traditional landline. Companies typically provide VoIP (Voice over Internet Protocol) software or phone systems that work through your computer and internet connection. Some employers provide company phones or require a dedicated smartphone. The key requirements are usually a reliable high-speed internet connection (minimum 10-25 Mbps), a USB headset with noise-canceling microphone, and a quiet workspace. Always check specific requirements in job postings.
What are the best companies for remote customer service jobs?
Top employers for remote customer service include: Amazon (flexible hours, benefits), Apple At Home Advisors (premium pay, technical support), American Express (strong benefits, career advancement), Concentrix, TTEC, LiveOps (contract work), Alorica, Sutherland, Working Solutions, and Arise. Research each company on Glassdoor for reviews. Look for companies offering paid training, benefits, career growth opportunities, and reasonable performance metrics. Avoid companies requiring large upfront investments.
Are there part-time customer service work from home jobs?
Yes, many companies hire part-time remote customer service representatives, typically requiring 15-30 hours per week. Part-time positions often offer flexible scheduling, including evening and weekend shifts. Some companies allow you to set your own availability within certain parameters. Part-time customer service is popular for students, parents, with childcare needs, and those seeking supplemental income. Pay rates for part-time positions are generally the same hourly rate as full-time roles.
What is chat support vs phone support?
Chat support (live chat) involves helping customers through text-based conversations on company websites or apps. It requires strong written communication, multitasking (often handling 2-3 chats simultaneously), and typing speed (40+ WPM). Phone support involves voice conversations with customers, requiring clear verbal communication and active listening. Chat support is often preferred by introverts or those uncomfortable with phone conversations. Some positions combine both. Chat support roles may allow slightly more flexibility in where you work since they don't require voice clarity.
Related Job Categories
Ready to Start Your Customer Service Career?
Browse 15+ verified remote customer service opportunities with flexible schedules and benefits.