Spanish Speaking Certified Medical Assistant

ABOUT OUR COMPANY

Digital Health Information is a new and innovative system that provides

dedicated, coordinated care to the Long\-Term Care community, specifically

to patients residing in their own homes.

We operate as an integrated healthcare model combining an independently

owned LTC pharmacy, telehealth physician services (not open to the general

public), and remote patient care coordination. As a growing ecosystem, we

are expanding nationwide, currently operating in Pennsylvania and New

Jersey.

Our focus is on improving access to care, medication adherence, and

patient outcomes — especially for underserved and language\-specific

patient populations.

JOB OVERVIEW

We are seeking a Spanish\-Speaking Certified Medical Assistant (CMA) to

join our clinical care navigator team. The Certified Medical Assistant will be

responsible for day\-to\-day front and back\-office activities, with a strong

focus on supporting our Spanish\-speaking patient population.

Such activities include regular correspondence between our physicians,

Spanish\-speaking patients, and the care navigation team. Our CMAs provide

remote patient care by monitoring vitals, identifying potential concerns, and

maintaining consistent weekly communication with patients.

They assist physicians in conducting telehealth appointments, provide real\-

time translation for Spanish\-speaking patients, and document outcomes

accurately to support continuity of care and patient success.

Additionally, they collaborate with Care Navigators to perform new patient

intakes, home assessments, and schedule device deployment and

installations. The CMA will also support the on\-call queue to provide timely

and clear assistance to Spanish\-speaking patients when needed

RESPONSIBILITIES

• Perform consistent and professional patient outreach via phone to the

Spanish\-speaking population

• Assist physicians in conducting telehealth appointments and provide accurate,

real\-time translation for patients

• Monitor patient vitals and identify any changes or potential concerns

that may require follow\-up

• Follow up with Spanish\-speaking patients on the progress of their care

on a weekly basis, ensuring engagement and understanding

• Conduct outreach to patients in times of concern or when additional support

may be needed

• Support Care Navigators with Spanish\-speaking patient intakes

and home assessments

• Schedule device deployment and installations for Spanish\-speaking

patients based on diagnosis and care plan

• Follow all applicable government regulations, including HIPAA, and internal

care protocols

• Other duties as assigned; job duties may vary depending on business needs

QUALIFICATIONS

• Must be fluent in Spanish and English (spoken and written), with the ability

to clearly communicate medical and care\-related information

• High School diploma or equivalent required
• Certified Medical Assistant (2 years’ experience preferred)
• Valid Driver’s license and means of transportation
• Experience with both front office (patient interaction) and back office

(clinical support) activities

• Experience providing patient care, including medication\-related support

and monitoring vitals

• Familiarity with Electronic Health Record (EHR) systems

(eClinical Works preferred)

• Strong attention to detail and accuracy, especially in documentation and

patient communication

• Excellent customer service and patient communication skills, particularly

with diverse patient populations

• Ability to work effectively in a fast\-paced, structured, and team\-based environment
• Strong communication and interpersonal skills
• Problem\-solving mindset with the ability to recognize and escalate

patient concerns

• Reliable, consistent, and team\-oriented

PHYSICAL DEMANDS

The physical demands described here are representative of those

that should be met by an employee to successfully perform the

essential functions of this job:

• Ability to sit for 6–8 hours per day
• Ability to lift and/or move up to 25 pounds
• Work environment consistent with standard clinical

and administrative operations

PROPOSED SCHEDULE

Mon–Fri, 9:00 AM – 5:00 PM (40 hours per week)

COMPENSATION \& BENEFITS

• $20\.00 – $24\.00 per hour (negotiable based on experience)
• Medical, Dental, Vision
• Paid Time Off (PTO pool)
• Paid Holidays

Job Type: Full\-time

Pay: $20\.00 \- $24\.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person