Dental Receptionist and dental assistant

Overview Join our dynamic dental team as a Dental Receptionist, and Dental Assistant,where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital role, you will be the first point of contact, managing patient interactions, scheduling appointments, and ensuring smooth office operations. Your proactive approach and excellent communication skills will contribute to a friendly, efficient environment that promotes patient satisfaction and clinic success. This paid position offers an exciting opportunity to develop your career in dental healthcare administration while making a meaningful difference in patients’ lives. Responsibilities Greet patients warmly and professionally, providing exceptional customer service at the front desk. Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft. Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing with knowledge of health insurance policies and CPT/ICD coding. Manage electronic health records (EHR) systems including Meditech, Epic, eClinicalWorks, and Athenahealth to ensure accurate documentation review and data entry. Collect payments, process medical collections, and perform billing tasks with attention to detail in medical billing procedures. Answer multi\-line phone systems with excellent phone etiquette; direct calls appropriately and handle appointment inquiries promptly. Maintain organized medical records and ensure compliance with HIPAA regulations and clinical confidentiality policies. Assist with administrative support tasks such as filing, data entry, and managing patient intake forms while demonstrating strong computer skills in Microsoft Office applications. Support clinic operations by verifying insurance information, updating patient care plans, and coordinating medical scheduling efficiently. Demonstrate proficiency in dental terminology and medical terminology to facilitate seamless communication within the team. Experience Prior experience working as a medical receptionist or in a healthcare office environment is highly preferred; dental clinic experience is a plus. Strong knowledge of health information management systems such as Dentrix, Eaglesoft, or similar EHR platforms like Meditech or Epic. Familiarity with medical coding including CPT, ICD\-9, ICD\-10 coding standards for accurate documentation review and billing processes. Demonstrated ability to handle insurance verification processes confidently while adhering to HIPAA guidelines. Excellent organizational skills with clerical experience in office management, filing, and administrative support roles. Proven customer service skills with the ability to manage multiple tasks efficiently in a fast\-paced setting. Bilingual abilities are desirable to serve diverse patient populations effectively. Join us today to be part of a vibrant team dedicated to delivering outstanding dental care! Your enthusiasm and expertise will help create a welcoming environment where patients feel valued and cared for every step of their journey toward better oral health. Pay: $21\.00 \- $30\.94 per hour Benefits: 401(k) * Dental insurance Work Location: In person