Job Details
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- Designated in Connect 700 Program for Applicants with Disabilities: Yes
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- Provide organizational support by processing applicant paperwork.
- Provide outstanding customer service to Board clientele in person, over the phone, or using written correspondence.
- Accurately transmit data from paperwork and fingerprint cards to the BCA.
- Review criminal history reports to confirm completeness and accuracy.
- Perform other related work.
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- Customer service skills sufficient to: 1\) perform the duties with politeness, respect, and interest in positive problem solving; 2\) provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence; and 3\) effectively communicate and elicit information with tact and diplomacy in difficult situations and efficiently resolve customer problems.
- Knowledge of communications sufficient to 1\) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction; 2\) communicate effectively with internal and external customers; and 3\) explain reasons for transactions and procedures, rules, and regulations so others understand the information they are being given.
- Skills in database management sufficient to enter and retrieve data and perform searches to find relevant information and generate a variety of up\-to\-date reports.
- Keyboarding/typing skills using Microsoft Word or equivalent software, sufficient to produce documents such as emails, memos, form letters, and other correspondence in an effective and timely manner.
- Word processing skills sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets, tables, charts, and graphs.
- Ability to maintain confidentiality.
- Experience with Microsoft Word, Excel and Outlook.
- Demonstrated office skills including filing, photocopying, and scanning.
- Demonstrated attention to details and the ability to follow specific protocols.
- Ability to quickly and thoroughly assess information and make logical conclusions.
- Ability to work both independently and as part of a team.
- Ability to prioritize workflow in a fast\-paced environment.
- Ability to move from employee desk to lobby frequently throughout the day.
- Ability to move boxes of mail or files weighing 25\-40 lbs. on a daily or routine basis.
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- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
- Paid vacation and sick leave
- 12 paid holidays each year
- Low\-cost medical, dental, vision, and prescription drug plans
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short\-term and long\-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax\-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well\-being
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well\-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Working Title: Office \& Admin Specialist Int
Job Class: Office and Administrative Specialist, Intermediate
Agency: HLBs\-Criminal Background Check Program
* Job ID: 94073
* Location: St. Paul
* Telework Eligible: No
* Full/Part Time: Full\-Time
* Regular/Temporary: Unlimited
* Who May Apply: Open to all qualified job seekers
* Date Posted: 05/11/2026
* Closing Date: 05/18/2026
* Hiring Agency/Seniority Unit: Dentistry Board / Dentistry Board\-AFSCME
* Division/Unit: Criminal Background Unit
* Work Shift/Work Hours: Day Shift
* Days of Work: Monday \- Friday
* Travel Required: No
* Salary Range: $20\.76 \- $27\.53 / hourly; $43,346 \- $57,482 / annually
* Classified Status: Classified
* Bargaining Unit/Union: 206 \- Clerical/AFSCME
* Work Area: Dentistry Board/Criminal Background Check Program
* FLSA Status: Nonexempt
### The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well\-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
The Criminal Background Check Program (CBC) is a state agency under the Health\-Related Licensing Boards dedicated to processing state and federal background checks for all licensees. This position provides program functions related to record keeping, organizational support, research, fingerprinting, and other services to the CBC and its participating boards and is conducted while maintaining strict adherence to confidentiality requirements:
Qualifications
### Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
### Preferred Qualifications
### Physical Requirements
### Additional Requirements
Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring processes.
Application Details
### How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651\-259\-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
### Contact
If you have questions about this position, contact Sarah Bauer at sarah.bauer@state.mn.us. If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651\-201\-8005\.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID\#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us.
#### Working together to improve the state we love.
What do Minnesota's State employees have in common?
#### Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
#### Your benefits may include:
+ Fertility care, including IVF
+ Diabetes care
+ Dental and orthodontic care for adults and children
#### Support to help you reach your career goals:
#### Employee Assistance Program (EAP) for work/life support:
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran\-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S\+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651\-259\-3637 or email careers@state.mn.us and let us know the support you need.