Description
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- Serve as first point of contact for the 2901 building by greeting visitors, issuing passes, tracking parking, and directing arrivals to WSF departments.
- Answer the WSF multi\-line phone system, route calls, and relay messages.
- Badge visitors and provide backup support for employee badges, travel passes, and union parking passes.
- Coordinate maintenance and repair of departmental motor pool vehicles, including scheduling service and transporting vehicles as needed.
- Collect and maintain vehicle mileage logs, fuel receipts, and related records.
- Order, receive, organize, and maintain office equipment, furniture, supplies, and printer inventory for Finance \& Administration.
- Manage reservations for visitor parking, motor pool vehicles, and conference rooms, ensuring policy compliance and resolving conflicts.
- Cross\-train with the Mail Clerk and department timekeeper to provide backup coverage during absences.
- Uphold WSF’s strategic priorities (Service Excellence, Improved Communication, and Empowered People) and values (Serve, Grow, Trust, Respect, and Navigate), ensuring they are embedded in WSF’s culture through leadership actions.
- Knowledge of reception duties in an environment with public contact.
- Knowledge of WSDOT/WSF practices and procedures
- Knowledge of Symmetry, Galaxy, MSRE software systems.
- Ability to maintain reliable, dependable work schedule in person at WSF 2901 3rd Ave, Seattle building.
- This position is not eligible for remote work.
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union\-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non\-represented positions can be found in Chapter 357\-28of the Washington Administrative Code.
- WSDOT does not use the E\-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov
- Work\-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
- Paid Leave – In addition to 12 paid holidays, full\-time employees mayearn up to 25 paid vacation days per year!
- Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go toState Benefits for more information.
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum three (3\) individuals who can attest to your work performance, technical skills, and job\-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
The first consideration and/or preference is with current Washington State Ferries OPEIU members
About WSDOT
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award\-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
Washington State Ferries (WSF) is an essential part of Washington's transportation network. Every year, we carry nearly 20 million passengers across Puget Sound and the San Juan Islands on more than 400 sailings a day. Our dedicated teams with over 2,100 people work together to serve our communities and shape the future of ferry travel.
The Opportunity
WSF, a division of WSDOT, is currently seeking a professional and customer\-focused Secretary to serve as an important first point of contact for the public and internal customers of Washington State Ferries. This role helps ensure efficient daily operations by providing reception and administrative support that keeps business functions running smoothly. As a key member of the team, this position contributes to safe, reliable ferry service by supporting employees and customers with responsive, high\-quality service. Guided by WSF’s core values of Serve, Grow, Trust, Respect, and Navigate, the Secretary plays a meaningful role in advancing agency goals and strengthening the communities we serve.
As we navigate a once\-in\-a\-generation transformation to decarbonize our system — guided by our core values Serve, Respect, Trust, Grow Navigate— and bold strategic priorities Service Excellence, Improved Communication and Empowered People — there’s never been a more meaningful time to come aboard at Washington State Ferries.
What to Expect
Among the varied range of responsibilities held within this role, you/the Secretary will:
Qualifications
To be considered for this opportunity, the following are required:
* Customer Service \& Communication \- Clearly and professionally communicate, both verbally and in writing, with diverse internal and external customers; actively listen to understand needs and respond appropriately.
* Teamwork \& Collaboration \- Work cooperatively and respectfully with colleagues to meet shared goals, contributing to a positive and productive team environment.
* Technical Proficiency \- Use Microsoft Office applications (Excel, Outlook, Teams) at a basic level to create, edit, and share documents, spreadsheets, and communications.
* Data Entry \& Information Systems \- Accurately enter, retrieve, and update information using a variety of agency computer systems.
* Independence \& Initiative \- Work with minimal supervision, taking responsibility for completing tasks and proactively identifying opportunities to improve processes.
* Growth Mindset – Actively demonstrates a commitment to learning and growth.
* Service\-Oriented – Demonstrates a willingness to take action to meet the needs of others.
It is preferred that qualified candidates also have:
Important Notes
* The first consideration and/or preference is with current Washington State Ferries OPEIU members
Why WSDOT
Check out this video to learn more: Why WSDOT?
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E\-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter at renee.mason@wsdot.wa.gov. Please be sure to reference 26DOT\-WSF\-A0322 in the subject line.