Motor Vehicle - Property Tax Clerk

Summary Description

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This position performs related clerical and customer service duties in the collection and distribution of funds from motor vehicle and property tax transactions. An incumbent in this position may be designated “Senior Motor Vehicle – Property Tax Clerk”.

Job Duties/Responsibilities

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• Provides assistance to customers on the phone and in person; answers questions and responds to their concerns.
• Processes and collects fees for motor vehicle titles, registrations, renewals, duplicate/replacement titles, junking certificates, replacement plates, and associated motor vehicle transactions while reviewing transactions for fraud or suspicious activity; provides documentation to the Iowa Department of Transportation for further investigation.
• Processes and collects fees for property taxes, tax sale certificates, and special assessments and researches and verifies Treasurer Certificates.
• Processes and collects fees for mobile home property taxes and title transfers, including junking certificates.
• Identifies and addresses any lien notations on motor vehicles or specific property; notes or releases any restrictions.
• Acts as cashier and handles transactions over the counter or by mail; processes transactions into computer database; maintains and balance cash drawers; tallies and balances transactions on a daily basis.
• Validates, executes, and appropriately records legal documents such as power of attorney forms, probate letters, odometer statements, and reassignments from other states.
• Performs related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of the Code of Iowa and administrative rules pertaining to property tax and motor vehicles.
• Knowledge of the Iowa County Treasurers’ Manual.
• Knowledge of other states’ motor vehicle titling and registration rules and regulations, especially Iowa’s neighboring states.
• Knowledge of property tax collection policies and procedures.
• Knowledge of motor vehicle transactions and appropriate policies and procedures.
• Knowledge of modern office policies and procedures.
• Knowledge of customer service principles and practices.
• Skill in the use of computers and job\-related software programs.
• Skill in the execution of simple accounting principles and cash balancing.
• Skill in the operation of modern office equipment.
• Skill in oral and written communication.
• Skill in problem solving.

Qualifications

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• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

E\-VERIFY PROCESS: Story County participates in E\-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I\-9 to confirm work authorization. All candidates who are offered a position with Story County must complete Section 1 of Form I\-9 along with the required proof of their right to work in the United States and proof of their identity. Please be prepared to provide required documents on the first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515\-382\-7200 or go to the US Citizenship and Immigration Services web page at: http://www.uscis.gov.

Physical \& Environmental Characteristics

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• The work is typically performed while sitting at a desk or table.
• The work is typically performed in an office.