Overview
Join our dynamic team as a Hotshot Dispatch Specialist, where you'll be at the forefront of coordinating rapid\-response freight deliveries and ensuring seamless communication across our transportation network. This role is perfect for energetic, detail\-oriented individuals who thrive in fast\-paced environments and are passionate about optimizing logistics operations. As a vital link in our supply chain, you will manage dispatching urgent freight loads, utilizing advanced transportation management systems, and maintaining clear communication with drivers, clients, and internal teams to deliver exceptional service.
Duties
- Coordinate and dispatch hotshot freight shipments promptly using transportation management systems such as Oracle Transportation Management and SyteLine.
- Utilize GPS and GIS tools to track vehicle locations, optimize routes, and ensure timely deliveries.
- Communicate effectively with drivers via multi\-line phone systems, maintaining professional phone etiquette and clear messaging.
- Enter data accurately into systems like AS400 and transportation management platforms to document shipment details, delivery statuses, and operational notes.
- Monitor fleet management activities, including shipping \& receiving schedules, freight status updates, and vehicle availability.
- Analyze logistics data to identify efficiencies, troubleshoot issues, and improve dispatching workflows.
- Collaborate with 3PL providers and internal teams to coordinate shipping schedules, resolve discrepancies, and ensure smooth supply chain operations.
- Proven experience in dispatching within transportation or logistics environments, especially involving freight or expedited delivery services.
- Familiarity with transportation management systems such as Oracle Transportation Management or similar platforms.
- Strong analysis skills to interpret GPS data, GIS mapping tools, and supply chain metrics for operational improvements.
- Knowledge of fleet management practices including shipping \& receiving procedures and 3PL coordination.
- Excellent communication skills with the ability to handle multi\-line phone systems professionally while maintaining clarity under pressure.
- Proficiency in data entry using systems like AS400 or equivalent enterprise resource planning (ERP) platforms such as SyteLine.
- Experience working with transportation planning software and logistics analysis tools to optimize dispatch operations. This role offers an exciting opportunity to be a key player in a fast\-moving logistics environment where your skills directly impact customer satisfaction and operational excellence. We value proactive problem\-solving, clear communication, and a passion for streamlining supply chain processes—if that sounds like you, we’d love to see your application!
Experience
Job Types: Part\-time, Contract
Pay: $10\.00 \- $18\.00 per hour
Work Location: Remote