About Us
We are a fast\-growing, locally owned roofing company that prides itself on delivering top\-tier quality and exceptional customer service. As our business expands, we are looking for a highly organized, detail\-oriented Construction Administrative Assistant to manage the administrative and logistical pipeline of our projects.
We are looking for a dedicated professional who wants to build a long\-term career with our company and grow alongside us as we scale our operations.
The Role
This is a purely administrative and logistical role. You will not be selling roofs, estimating jobs, or managing crews on\-site. Your mission is to take a signed contract and ensure all the behind\-the\-scenes logistics—permits, materials, scheduling, and invoicing—happen flawlessly.
You will manage the workflow entirely through our company CRM, acting as the communication bridge between our sales team, our installation crews, our vendors, and our homeowners.
Key Responsibilities
* Job Initiation: Generate Purchase Orders (POs) and verify our contractor registration status with local municipalities.
* Permitting: Apply for and track required city/county roofing permits.
* Homeowner Communication: Call homeowners to confirm shingle colors, discuss tentative build dates, and provide pre\-build instructions.
* Vendor Coordination: Order materials from suppliers, schedule installation crews, and arrange dump trailer drop\-offs and pick\-ups.
* Weather Monitoring: Proactively monitor local weather forecasts; if rain is expected, execute our rescheduling protocol to notify the homeowner, crew, and vendors.
* Job Closure: Follow up with homeowners post\-build to ensure satisfaction, verify any extra materials used with the crew, send the final invoice, and register the manufacturer’s shingle warranty.
What We Are Looking For
* Highly Organized: You love checklists, processes, and ensuring nothing falls through the cracks.
* Tech\-Savvy: Comfortable learning and using CRM software, vendor portals, and municipal websites.
* Excellent Communicator: Professional and friendly phone etiquette when speaking with homeowners, city inspectors, and suppliers.
* Flexible \& Proactive: Ability to adapt quickly when weather forces a schedule change.
* Experience: Previous experience in construction administration, office management, or project coordination is highly preferred, but we are willing to train the right highly organized professional.
Why Work With Us?
Growth Potential: This role is designed to grow with the company. As we expand, there will be opportunities for increased hours, responsibilities, and career advancement.
Clear Processes: We have a documented Standard Operating Procedure (SOP) for every step of the job. You will never have to guess what to do next.
Professional Environment: Join a team that values efficiency, clear communication, and high\-quality work.
How to Apply
Please submit your resume and a brief cover letter (or a short message) explaining your experience with administrative coordination and why you are looking for a long\-term role with a growing company.
Pay: $18\.00 \- $25\.00 per hour
Expected hours: 20\.0 – 40\.0 per week
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: Hybrid remote in Cleveland, OH 44135