Dental Front Office Assistant

Overview

Join our new dental practice as a Dental Front Office Assistant and become the welcoming face of our clinic! In this vital role, you will be the first point of contact for patients, ensuring a smooth and efficient experience from appointment scheduling to check\-out. Your energetic and organized approach will help foster a positive environment, support clinical staff, and uphold the highest standards of patient service. This paid position offers an exciting opportunity to develop your skills in dental administrative support.

Duties

• Greet patients warmly and professionally, providing excellent customer service at all times
• Manage patient check\-in and check\-out processes using various EMR (Electronic Medical Records) system: Open Dental, DTX
• Verify insurance coverage and perform insurance eligibility verification
• Schedule appointments efficiently while coordinating with clinical staff to optimize daily clinic flow
• Handle multi\-line phone systems with professionalism, maintaining clear communication and accurate documentation of patient inquiries
• Collect payments, process dental collections, and help with dental billing
• Maintain accurate dental records, review documentation for completeness, and ensure compliance with HIPAA regulations
• Assist with office management tasks such as filing, data entry (including 10 key typing), and managing dental records in accordance with health information management standards
• Support intake procedures by collecting patient information and updating electronic health records (EHR systems)

Qualifications

• Proven experience in a dental or medical office environment with strong knowledge of dental terminology and dental administrative procedures
• Knowledge of insurance verification processes
• Excellent computer skills
• Strong understanding of HIPAA regulations to ensure patient confidentiality and data security
• Exceptional customer service skills with professional phone etiquette and effective communication abilities
• Ability to handle multiple tasks efficiently in a fast\-paced environment while maintaining attention to detail
• Bilingual abilities are a plus to serve diverse patient populations
• Previous clinic or dental office experience is highly preferred; clinic experience is considered an asset

Join us in delivering outstanding dental care while advancing your career in a supportive and energetic environment! We are committed to fostering growth and providing opportunities for professional development. All roles are paid positions that value your contribution from day one.

Pay: $39,520\.00 \- $47,840\.00 per year

Work Location: In person