GlobalTranz is a technology\-based, software and logistics company that has created a one\-stop\-shop providing innovative solutions to over 18,000 shippers nationwide. Our Annapolis office currently generates over 26 million dollars in revenue per year and is rapidly growing.
We are interested in hiring an additional customer service representative who can work from home once they are trained in less than 2 weeks. As such, we prefer a candidate who can easily commute to Annapolis or Hunt Valley areas. Once fully trained, the successful candidate may be able to work from home everyday. The hours are from 9AM to 6PM with an hour lunch in between.
The successful candidate must possess the following:
- An Associate degree/Bachelors degree preferred.
- Must be fluent in English and have proficient writing skills. A writing sample may be requested if selected for an interview.
- A minimum of two years experience in an office customer service or administrative assistant position.
- A reliable computer/laptop at home in order to allow working from home.
- At least two references from former employers.
- Answering phones and routing calls
- Corresponding with customers via email
- Coordinating shipments for customers (pickup \& delivery)
- Working with trucking companies to schedule pickups
- Filing claims on damaged products
- Paid time off
- Work from home
- High school or equivalent (Preferred)
- Customer Service: 1 year (Preferred)
Responsibilities include, but are not limited to:
Job Type: Full\-time
Pay: $42,000\.00 per year
Benefits:
Education:
Experience:
Work Location: Hybrid remote in Cockeysville, MD 21030