Sales Coordinator

Company Description

Nuage Designs is a leader in luxury linens and distinctive furniture rentals, recognized for elevating events with exceptional quality and personalized service. For over 20 years, we have partnered with event planners, designers, and hospitality professionals to create extraordinary experiences. Based in North Miami, FL, Nuage Designs serves a worldwide clientele, tailoring its offerings to meet the unique demands of the luxury event industry. Our commitment to innovation and excellence sets us apart in creating unforgettable events. Role Description

The Inside Sales Coordinator provides broad administrative support to the Sales Team at large.

Key responsibilities for this role include processing \& input of inbound Trade Account applications, answering general inquiries submitted by email \& contact form, assisting Account Executives with order processing for non\-revenue generating inquiries (sample orders, swatch requests, Design Trunk purchase orders, photoshoots, hospitality donations, etc), and miscellaneous administrative support as it relates to data management and internal communications. The Inside Sales Coordinator alleviates a portion of the

administrative demand on the Account Executives in order that they can pursue business development

opportunities and provide a richer customer experience for existing clients. This position is fully Remote/WFH (Mid\-Atlantic, Midwest, or Southwest regions preferred)

Duties and Responsibilities include the following. Other duties may be assigned.

1\. Input new Trade Account applications into IE, notifying the associated Account Executive that the

account is established and ready for outreach

2\. Answer general inquiries as submitted through our website contact form or to our general inquiry

inbox, as well as assisting with phone calls \- directing clients to the appropriate Account Executive or

other department

3\. Process Design Trunk purchase orders as submitted through the website, notifying Shipping that the

request is ready for fulfillment, and notifying the associated Account Executive that a kit has been

purchased from a new or existing client within their territory

4\. Input (and occasionally, revise) non\-revenue generating orders on behalf of the Sales Team. This

includes orders for samples, swatches, photoshoots, hospitality/donations, and more.

a. This process also entails cross\-checking product availability for the future event date (where

necessary, as is the case with Sample Orders) to ensure goods are available prior to

sampling.

b. Within the discovery of product availability, the Inside Sales Coordinator may be required to

submit an Inventory Addition Request with Production.

c. Following input of orders (and any associated IAR requests), the Inside Sales Coordinator

notifies the Account Executive that the order is ready for submission to their client, along

with relaying any pertinent information concerning availability or product assortment.

5\. Run a daily Balance Report and process Balances Due for all orders with a current Final Date for

Changes, sending receipt \& proof of paid invoice to the client contact on file. Qualifications:

• Sales Coordination and Sales Operations expertise, including order processing and workflow management
• Strong Customer Service and Communication skills to ensure client needs are met with professionalism
• Experience in Sales and ability to develop and maintain positive client relationships
• Strong organizational and multitasking skills with attention to detail
• Proficiency in CRM or sales management software is highly advantageous
• Ability to work collaboratively in a fast\-paced team environment
• Bachelor's degree in Business, Marketing, or a related field is a plus

Language Ability:

• Ability to read, analyze, and interpret business documents.
• Strong communication skills, both written and verbal.
• Bilingual in English and Spanish is a plus.

Math Ability:

Ability to calculate figures such as discounts, percentages, and proportions.

Reasoning Ability:

• Strong organizational skills
• Versatile problem solver
• Exceptional critical thinking skills
• Superior attention to detail

Computer Skills:

• Proficiency in IntelliEvent software
• Proficiency in Microsoft Office, particularly Excel and Word
• Experience with CRM systems and order management software
• Familiarity with Stripe credit card processing system
• Ability to learn and quickly develop proficiency in new systems is expected

Education/Experience:

• Bachelor’s Degree from four year college or university desired
• Minimum 2 years experience in the Event or Hospitality Industry in one of the following functions:

o Sales

o Administration / Admin Assistant

o Accounting

Knowledge, Skills, and Other Abilities:

• Excellent written communication skills, ability to convey detailed information succinctly \& accurately

via email.

• Proven ability to prioritize tasks
• Strong organizational skills
• Self motivated, works well independently
• Takes direction well
• Fun, positive attitude
• Calm under pressure
• Committed to the success of the team at large

Position pays $20\-$24/hr and comes with the following benefits:

• Company paid Vision, Dental, and life Insurance
• Paid PTO, Pay Leave, Pay Sick Leave, and company paid Holidays
• 401K with company match of 4%
• Stipend for medical insurance.