Customer Service Assistant

Benefits:

• 401(k) matching
• Employee discounts
• Health insurance
• Paid time off

We’re a locally owned food distribution company in inner SE Portland, and we’re growing. We’re looking for a reliable, organized, and customer\-focused Customer Service/Office Assistant to join our team.

This position requires prior office experience, strong computer skills, and polished phone/customer service abilities. You will play a key role in daily operations, supporting customers, sales, and warehouse coordination.

Responsibilities

• Take customer orders by phone and input them accurately into the system
• Provide professional, friendly customer service on every interaction
• Handle accounts receivable (A/R) and accounts payable (A/P) tasks
• Perform data entry and maintain organized, accurate records
• Coordinate daily with warehouse and sales team
• Manage general office administration and support daily operations

Qualifications

• Prior office or administrative experience required
• Strong computer skills are a must (Excel, Word, email)
• Experience with NECS Entree software is a big plus
• Excellent phone presence and polished customer service skills
• Self\-starter who can work independently and stay organized
• Strong attention to detail and ability to multitask
• Reliable, punctual, and professional

Benefits

• Company\-paid health insurance
• Company\-paid disability insurance
• Dental \& vision insurance available
• 401(k) retirement plan available
• Paid vacation
• Monday–Friday schedule (day shift)
• Family\-oriented, team\-first culture