Clerical Assistant 3 Bureau of Driver Licensing

THE POSITION

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NOTE: This posting will close on May 1, 2026 or after 50 applications are received, whichever occurs first.

Join the Department of Transportation as a Clerical Assistant 3 and help keep vital services running smoothly. This role gives you the chance to support important decisions related to driver privilege restoration. You will be part of a team that values accuracy and public service. Bring your attention to detail and make a positive impact each day.

DESCRIPTION OF WORK

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This position supports the careful review and processing of cases related to restoring Pennsylvania driver privileges. The role requires strong attention to detail along with consistent application of laws and procedures. As a Clerical Assistant 3, you will perform the following duties:

* Case Review: Review cases and determine whether customers meet requirements for restoring driving privileges

* Law Interpretation: Interpret provisions of the Pennsylvania Vehicle Code to ensure actions follow legal standards

* Record Updates: Enter updates into driver and non\-driver records by processing forms and documents received

* Quality Checks: Verify accuracy of completed work and provide feedback to support consistent quality

* Fee Processing: Handle fees and ensure they are recorded and delivered within required timeframes

* Customer Support: Respond to inquiries by researching records and providing clear information

Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:

• Full\-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday \- Friday, with a 60\-minute lunch.

* Telework: You will not have the option to telework in this position.

* Salary:In some cases, the starting salary may be non\-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING \& ELIGIBILITY

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QUALIFICATIONSMinimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
or
• One year of moderately complex clerical experience;
or
• An equivalent combination of experience and training

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name\-Based Criminal History Check prior to employment.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

• Resumes, cover letters, and similar documents will
not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date.

• Late applications and other required materials will not be accepted.

* Failure to comply with the above application requirements may eliminate you from consideration for this position.

• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools \& Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103\) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how\-to\-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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See the total value of your benefits package by exploring our benefits calculator.

Health \& Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.\*

Compensation \& Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work\-from\-home opportunities.\*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee\-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.