Administrative Assistant

Administrative Assistant – Customer Communication Focus

Location: Remote / In\-Person (Flexible)

Job Type: Part\-Time

Position Overview

We are looking for a sharp, detail\-oriented Administrative Assistant to handle customer communication and email management. This role is critical to the customer experience and brand reputation.

The ideal candidate is an excellent writer, highly organized, and able to communicate clearly, confidently, and professionally in a fast\-paced environment.

Key Responsibilities

• Respond to customer emails, inquiries, and order\-related questions promptly
• Communicate updates, shipping information, and resolutions to customers
• Write clear, professional, and direct email responses
• Manage and organize inboxes to ensure nothing falls through the cracks
• Coordinate with internal team members to provide accurate information
• Maintain customer records and communication logs
• Assist with general administrative and support tasks as needed

Qualifications

• Strong written communication skills (this is the most important part of the role)
• Ability to write clearly, professionally, and efficiently
• Highly organized with strong attention to detail
• Customer service experience preferred
• Ability to manage multiple conversations at once
• Comfortable using email platforms, spreadsheets, and basic systems
• Self\-motivated, reliable, and able to work independently

What We’re Looking For

• Someone who can represent the brand with confidence and professionalism
• A fast responder who stays on top of communication
• A problem\-solver who can handle customer concerns effectively
• Strong work ethic and ability to operate without constant supervision

Compensation \& Benefits

• Flexible scheduling
• Opportunity for growth as the company scales
• Fast\-paced, team\-oriented environment

Pay: From $14\.00 per hour

Work Location: In person