Crisis Intervention Advocate (Domestic Violence Shelter) - 3rd shift - Full Time

Barren River Area Safe Space, inc.
Bowling Green, KY, US
Posted Apr 5, 2026

BARREN RIVER AREA SAFE SPACE, INC.

BRASS is the regional domestic violence shelter and program serving Warren County and 9\-surrounding counties. This position is responsible for safety, operations and client services during third shift, typically 9 pm to 7 am. Applicants who are unable to work a third\-shift schedule will not be considered.

The Crisis Intervention Advocate is a full\-time evening, and weekend position. The Crisis Intervention Advocate is responsible for answering the 24\-hour crisis line, providing crisis intervention, and appropriate referrals. The person in this position is under the supervision of the Director of Residential Services.

Who are we?

We are the regional Domestic Violence Shelter \& Program serving the BRADD region, consisting of Allen, Barren, Butler, Edmonson, Hart, Logan, Metcalfe, Monroe, Simpson, and Warren counties. Our agency consists of three major departments. Our outreach program assists survivors in court hearings and in individual counseling sessions. Our housing department assists survivors in their search for permanent housing and supports them in their transition to self\-sufficiency. Our shelter, or residential services, is the most robust of our three major departments. While all advocates in our shelter contribute to case management services for clients fleeing Domestic Violence, including intake procedures and paperwork, assessments, referral to outside services and addressing urgent physical needs, advocates are also responsible for the upkeep of the shelter household needs. Household responsibilities include cleaning bedrooms for incoming clients, assisting in washing house laundry such as bath towels and bedding (does not include residents’ laundry), cooking meals for residents of the shelter, and managing grocery and food stock.

The mission of the Barren River area Safe Space, Inc is provide safety and support to victims of domestic violence and their children and empower them with opportunities that lead to self\-sufficiency. We educate our community about domestic violence to help identify and spark change, and we advocate to protect the rights of individuals so everyone in our community can be free from abuse.

We want to live in a community where patterns of abuse are broken and stigmas are gone \-\- a place where society is supportive of survivors, every person matters, homes are free from abuse, and healthy relationships thrive.

Who are you?

The ideal candidate for this position approaches each situation with an open mind, critical thinking skills, and a can\-do attitude. You are a creative person who is resilient in the face of vicarious trauma and is willing to help clients address their immediate obstacles on the road to self\-sufficiency. You’re a problem\-solver, able to work independently when needed and able to contribute to a team. You are punctual, reliable, and detail oriented, with an ability to multi\-task in what can often be a fast\-paced environment. You don’t shy away from the uncomfortable, you face problems head on, and are able to make difficult decisions when necessary. You’re the kind of person who isn’t afraid to roll up your sleeves and get the job done, whether that job is attending to the needs of survivors, or helping our residential house operations run smoothly. You are the kind of person who sees something that needs to be done, and isn’t afraid to step up and do it. You’re able to implement feedback from managers, and willing to give feedback to leadership in return. You have a passion for helping others, you are dedicated to a trauma\-informed care model, and you understand you must often meet survivors where they are.

JOB DESCRIPTION

POSITION TITLE: CRISIS INTERVENTION ADVOCATE

The Crisis Intervention Advocate is a full\-time overnight position. The scheduled shift works between 9pm and 7am, four days a week. The Crisis Intervention Advocate is responsible for answering the 24\-hour crisis line, providing crisis intervention, appropriate referrals, and maintaining overnight shelter operations.

Advocacy:

1\. Answer the 24\-hour crisis line.

2\. Provide crisis intervention, safety planning, and referral services.

3\. Initiate intake process on clients entering the shelter or outreach services.

4\. Assist in the orientation of new residents to the shelter.

5\. Complete intakes and assessments.

6\. Complete exit process, if resident exits on assigned shift.

7\. Complete daily service notes for residents.

Shelter Operations:

8\. Supervise routine evening, night and weekend activities in the Shelter.

9\. Check security system at beginning of each shift to assure all doors and windows are locked and that security system is intact.

10\. Monitor the interior of the shelter at regular intervals during each shift to assure the safety and well\-being of residents.

11\. Facilitate emergency response and safety procedures with shelter residents.

12\. Observe any conditions that need maintenance or repair, and leave a written message for the Assistant Director.

13\. Work on holidays according to designated shift.

14\. Assist in shelter upkeep including cleaning common areas and organizing shelter supplies as needed.

15\. Participate in an on\-call rotation to ensure 24/7 shelter coverage. This rotation consists of staff being designated as “on call” between 2\-4 days per month where they may be called for shift coverage as needed.

Administrative:

16\. Compile and report statistical information on residents as required by funding sources.

17\. Complete a timesheet reflecting activities completed during each shift as required by grant funders and governmental agencies.

18\. Attend all required staff meetings and trainings.

19\. Perform all other duties as assigned by Executive Director.

REQUIRED QUALIFICATIONS:

  • At least 18 years of age.
  • Two years college with coursework in social service related area, or five years experience in victim services.
  • Knowledge of dynamics of domestic violence, safety planning, justice system, and client\-centered services.
  • Adhere to the Revised Member Program Service Standards of the Kentucky Coalition Against Domestic Violence.
  • Commitment to complete required (for fulltime) training for Certification as Domestic Violence Advocate.
  • Completion of First Aid, CPR, Blood\-borne Pathogen, and Serv\-Safe Food Preparation Training.
  • Valid Kentucky driver’s license and proof of vehicle insurance.
  • Submit to a criminal background check.
  • Comprehensive Benefits Package

    · Medical, Dental, Vision and Life insurance premiums paid 100% for the employee. Employees become eligible to enroll in benefits on the 1st day of the month following 60 days of employment. Spouse and child(ren) may be added to the benefits plans for a fee.

    · $25,000 Basic \& AD\&D Life Insurance for the employee, paid 100% by the Agency.

    · Enrollment in the Kentucky Early Retirement System pension after 9 months employment. Employee will contribute 6% of pre\-tax earnings, with employer match.

    · Employee begins accruing vacation \& sick time off on day one of employment. Employees accrue 8 hours of vacation \& 8 hours of sick time per month, equaling 12 vacation days \& 12 sick days per year.

    · 11 Paid Holidays per year. Staff who work on Holidays will be paid 1\.5x their normal rate in lieu of a paid holiday. Holidays are randomly drawn for staff to work. The employees' birthday is one of the 11 Paid Holidays each year.

    · Paid Parental Leave of up to 6\-weeks paid, up to 12\-weeks total after 1\-year of employment.

    · Paid Medical Leave of up to 6\-weeks.

    Schedule

    The schedule for this position is typically 9 pm to 7 am, 4 days per week. We have some flexibility in the days worked for this position.

    HIRING TIMELINE

    This position will start required (paid) training in March 2026\.

    Job Type: Full\-time

    Pay: From $17\.50 per hour

    Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance
  • Application Question(s):

  • Can you comfortably lift and move up to 30 pounds?
  • Please provide 2\-3 professional references including contact information.
  • Language:

  • Bilingual (Preferred)
  • Ability to Commute:

  • Bowling Green, KY 42101 (Preferred)

Work Location: In person

Job Details

Job Type

admin_data_entry

How to Apply

This job has specific application instructions. Please read the full job description carefully.

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Original job posting from: Indeed_linkedin

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