Job Summary
We are seeking a dedicated and detail\-oriented Office Assistant to support our administrative operations and ensure the smooth functioning of our office environment. The ideal candidate will possess strong organizational skills, excellent communication abilities, and proficiency with various office management tools. This role offers an engaging opportunity to contribute to a professional setting by providing exceptional clerical support, managing front desk responsibilities, and assisting with administrative tasks to enhance overall office efficiency.
American Family Health Services is a home health agency located in Wylie TX. We are seeking to hire an Office Assistant to join our Agency.
The Office Assistant will answer phones calls, fax orders/therapy evaluations, follow\-up orders with the physicians, complete administrative tasks, and support staff members with clerical duties to provide the highest quality care to patients/clients.
Duties
- Input patients visit information to the Medical Record Management system on a timely basis and regularly review data.
- Input and review the following clinical information on a timely basis, to include referrals, admissions, re\-admissions, re\-certifications, resumption of care, care plans, verbal orders, recertifications, discharge and patients not admitted.
- The Office Assistant/Front Desk representative will be performing documents scanning, faxing, sorting, filing, records, and photocopying.
- Professional development assistance
The person will be trained in how to:
· Prepare and submit billing data and medical claims to insurance companies.
· Ensure the patient’s medical information is accurate and up to date.
· Collect and review referrals and pre\-authorizations.
· Investigate and appeal denied claims.
· Front Desk task.
The Office Assistant representative may be asked to go see clients and perform hands on non\-clinical tasks such as activities of daily living on as needed bases.
Travel/drive to patient’s home along with the DON will be part of the job requirement.
The ideal candidate should be a people’s person and able to interact with insurance company representatives, nurses, physicians and therapists and office staff. Perform other jobs/projects as requested by supervisor or other members of management.
Although experience is not required for this job, previous experience in insurance verification and prior authorization will be a plus. Knowledge of computer operations, understanding Microsoft office, medical terminology, excellent written and verbal communication skills, Ability to thrive in fast\-paced environment will be helpful.
This is a full\-time position @ 40 hours per week from Monday to Friday 8:00 am to 5:00 pm. For consideration, please appear in person at 100 S 3rd St., Wylie, TX 75098 to complete the application forms and interview OR reply to this post via email or fax 972\-429\-3903 or call 972\-429\-3902\. We are open from Monday to Friday 8:00 am to 5:00 pm. Only qualified applicants will be considered. All offers are contingent upon a satisfactory background check, as well as drug screening. We are looking for dedicated, reliable individuals.
Job Type: Full\-time
Pay: $15\.00 per hour
Pay: $14\.00 \- $15\.00 per hour
Benefits:
Work Location: In person