Care Coordinator & Executive Assistant - In-Person | Tampa, FL

Pelvic Soul Pelvic Therapy is a growing pelvic floor therapy practice in Tampa, FL, supporting people of all genders with integrative, trauma\-informed pelvic care. We are on a mission to bring compassionate, high\-quality pelvic health services to our community—and we’re expanding.

In addition to clinical services, we lead Integrative Somatic Healing Institute, an educational company that offers online and in\-person continuing education courses for pelvic health therapists, massage therapists, and other healthcare providers.

Role Overview

This is a hybrid role combining clinical operations management with assisting the CEO of our company. You’ll be the logistical engine behind our clinic and education platform \- managing clinic systems, nurturing referral sources, and helping expand our impact through trainings and online offerings.

What You’ll Do:

1\. Care Coordinator and Executive Assistant

• Patient Care \& Management:

\- Organize and manage the CEO's schedule, including appointments, interviews, and trainings, ensuring effective time management.

\- Handle patient reminders and appointment confirmations, utilizing EMR for optimal scheduling and attendance.

\- Handle patient inquiries, complaints, and issues in a professional and timely manner.

\- Keep MD offices updated on patient care and relevant practice developments.

\- Efficiently manage all email communications for the practice.

\- Oversee general day\-to\-day administrative tasks such as sending faxes, mailing letters, reporting, maintaining a daily task log, and managing documents and records.

• Manage scheduling flow, waitlists, and calendar optimization for clinicians
• Track key business metrics (visits/week, conversion rates, referrals)
• Oversee front desk functions (calls, email inquiries, billing oversight)

2\. Marketing and Community Engagement

• Build \& maintain relationships with key referral sources
• Deliver branded materials, coordinate lunch\-and\-learns, and support events
• Build and nurture a network of strategic community partners
• Attend \& facilitate in\-person team meetings or workshops at the office (about 1x/month)
• Organize digital assets for marketing, patient education, and community outreach
• Coordinate with internal and external entities to manage website updates, newsletters, and social media content coordination

3\. Growth Duties – Integrative Somatic Healing (Education Platform)

• Support course launches: coordinate with online marketing team to manage enrollment flows, customer service, and tech setup (Thinkific, Zoom, etc.)
• Track and report on course sales, email list growth, and engagement metrics
• Coordinate with the founder and creative team to plan marketing campaigns and track performance
• Help maintain course content library, update assets, and implement automations
• Support affiliate/influencer outreach and partnerships to increase program visibility
• Manage customer service inbox and follow\-ups related to course questions, registration, and experience
• Assist with event logistics for in\-person trainings and retreats

What We’re Looking For

• Experience in healthcare admin, and healthcare office management (3\+ years preferred)
• Excellent communicator—comfortable on video, phone, and in\-person interactions
• Highly organized with a natural systems mindset
• Comfortable using EMR, CRM, or project management tools (e.g. PTEverywhere, Trello, Google Workspace, Thinkific, Airtable, etc.)
• Marketing coordination or event support experience preferred
• Bonus: Background in women’s health, birth work, or somatic/trauma\-informed modalities

Compensation \& Benefits

* Starting Pay: $20–$26/hour based on experience

* Schedule: Full\-time, Salaried

* After Completion of Evaluation Period:

• Paid Time Off (PTO)
• retirement benefits
• Ongoing growth opportunities

Why Work With Us?

We’re a purpose\-driven, women\-led business rooted in clinical excellence, evidence\-based education, and trauma\-informed care. You’ll join a small, dedicated team making a meaningful difference—while helping shape the future of pelvic health and somatic healing through both practice and education.

To Apply:

Send your resume and a brief cover letter to sujata@pelvicsoul.com, telling us why you're excited about this role and how your skills align with our mission.

Job Type: Full\-time

Pay: $20\.00 \- $26\.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Experience:

• Marketing: 2 years (Required)

Ability to Commute:

• Tampa, FL 33602 (Required)

Work Location: Hybrid remote in Tampa, FL 33602