At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world\-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Executive Assistant will provide day\-to\-day administrative support to four leaders across the US Consumer Card organization. Specifically, this role will support the Chief of Staff to the Head of USCC, Vice President of Lending, the Vice President of Pricing, as well as the Vice President of Insurance.
The ideal candidate must be seasoned and experienced in handling a wide range of administrative related tasks, as well as able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations will be critical to success in this position. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the leaders this role supports and those in need of their time.
Key Responsibilities include:
- Responsible for calendar management on a daily, weekly, and monthly basis
- Manage general follow\-ups and generating reminders to effectively meet deadlines and commitments
- Manage logistics of meeting administration (in\-person and Webex)
- Work closely with the other administrative assistants on office operations
- Maintain headcount reporting, organizational charts, team distribution lists
- Manage travel arrangements including air, hotel, car transfers, and meeting agendas
- Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend.
- Organize internal and external business meetings, including Town Halls, making all necessary arrangements including sending invites, reserving rooms, and arranging catering as needed
- Other ad hoc administrative work, as needed
- Positive attitude, solutions\-oriented demeanor, and reliable
- Exceptional organizational, administrative, and interpersonal skills
- Keen attention to detail and a sense of urgency in execution and follow\-up
- Ability to prioritize multiple tasks and work autonomously with minimal guidance
- Strong integrity and ability to handle confidential/sensitive information with discretion
- Strong written and verbal communication skills
- Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel
- Minimum 3\-5 years of experience supporting executives with complex calendars and travel
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well\-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20\+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Minimum Qualifications:
Salary Range: $31\.49 to $49\.28 hourly \+ bonus \+ benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job\-related factors.
We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in\-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in\-office and virtual days) or fully virtually.
US Job Seekers \- Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
\*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.