Dental Assistant/ Receptionist

Job Summary

Join our dynamic dental team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer that keeps our practice running smoothly! This vital role combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from the moment they walk through our doors. You will assist with patient care, manage appointments, handle insurance verifications, and maintain accurate medical records—all while fostering a welcoming environment that promotes patient comfort and trust. If you thrive in a fast\-paced setting, possess excellent communication skills, and have a passion for healthcare, this is the perfect opportunity to grow your career in a supportive, energetic environment.

Responsibilities

• Greet patients warmly upon arrival and check them in efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Dentrix.
• Schedule appointments accurately using dental office management software like Eaglesoft or Dentrix, ensuring optimal patient flow.
• Verify insurance coverage and benefits through insurance portals such as Athenahealth or Meditech, including Medicare and Medicaid processing.
• Assist dental providers during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary tools.
• Manage patient records with meticulous attention to detail—review documentation for completeness and accuracy in compliance with HIPAA regulations.
• Handle medical billing processes including CPT coding (Current Procedural Terminology), ICD\-10/ICD\-9 coding for diagnoses, and ensure timely submission of claims.
• Provide exceptional patient service by answering multi\-line phone systems professionally, scheduling follow\-up visits, and addressing patient inquiries with clarity and empathy.
• Maintain organized filing of medical records and dental charts using software like Eaglesoft or Dentrix while ensuring confidentiality of health information.
• Support office administrative tasks such as filing, data entry (including 10\-key typing), and managing medical administrative support functions to keep the clinic operating seamlessly.

Qualifications

• Proven experience working in a dental or medical office environment with strong knowledge of dental terminology and clinical procedures.
• Familiarity with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Dentrix; experience with Eaglesoft is highly desirable.
• Solid understanding of medical billing processes including insurance verification, CPT coding, ICD coding (ICD\-10/ICD\-9\), and Medicare requirements.
• Excellent computer skills with proficiency in Microsoft Office applications and health information management software.
• Strong organizational skills with attention to detail for documentation review and record keeping.
• Exceptional customer service abilities paired with professional phone etiquette and effective communication skills.
• Ability to multitask efficiently in a fast\-paced environment while maintaining a positive attitude.
• Bilingual skills are a plus to better serve diverse patient populations.
• Prior clinic or dental office experience is preferred; familiarity with dental terminology and office management practices is highly valued. Join us to make a difference in patients’ lives while advancing your career in a vibrant healthcare setting! We are committed to providing paid positions that foster growth, learning, and meaningful contribution within our team.

Pay: $21\.27 \- $27\.27 per hour

Benefits:

• Dental insurance
• On\-the\-job training
• Paid time off
• Uniform allowance

Work Location: In person