Operations Manager

Overview

We are seeking a highly skilled and dynamic Operations Manager to oversee daily operations and drive the success of our retail or service\-oriented business. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a comprehensive understanding of store management, sales strategies, inventory control, and team development. This role offers an exciting opportunity for a proactive professional to lead a team, optimize operational efficiency, and contribute to the company's growth.

Responsibilities

• Lead and supervise daily store operations, ensuring smooth workflow and high\-quality customer service
• Develop and implement sales strategies to meet or exceed revenue targets
• Manage inventory levels, conduct stock control, and oversee purchasing activities
• Oversee employee orientation, training \& development programs, and performance evaluations
• Handle payroll processing, bookkeeping, and cash handling with accuracy and integrity
• Coordinate merchandising efforts, pricing strategies, and promotional campaigns
• Supervise staff scheduling, shift management, and ensure compliance with company policies
• Conduct interviews and participate in recruiting efforts to build a strong team
• Maintain effective communication with staff and customers to foster a positive environment
• Monitor sales data using POS systems and retail math principles to inform decision\-making
• Manage marketing initiatives to increase store visibility and customer engagement
• Oversee budgeting processes and ensure operational expenses align with financial goals
• Ensure adherence to safety standards, health regulations, and organizational policies

Requirements

• Proven management experience in retail or similar environment with supervisory responsibilities
• Strong leadership skills with the ability to motivate and develop teams
• Excellent communication skills; bilingual or multilingual abilities are a plus
• Proficiency in retail management software, POS systems, inventory management tools, and basic bookkeeping software
• Demonstrated expertise in negotiation, customer service excellence, and sales management
• Experience with employee recruitment, training \& development, payroll processing, and administrative tasks
• Strong organizational skills with attention to detail in inventory control, merchandising, and store presentation
• Ability to handle cash transactions accurately and manage cash handling procedures
• Knowledge of retail math including pricing strategies and sales analysis
• Effective time management skills with the ability to prioritize tasks efficiently
• Familiarity with marketing strategies relevant to retail environments
• Previous assistant manager or store management experience is preferred

This position offers an engaging environment for motivated professionals eager to lead teams toward operational excellence while fostering a positive shopping experience for customers.

Pay: $144,000\.00 \- $168,000\.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: Hybrid remote in Elkhart, IN 46514