Operations Assistant

Red Clay Dance Company is excited to request applications for the Operations Assistant position. The role of the Operations Assistant is to assist the Director of Facility \& Operations in managing the organization's operational needs.

This role is a unique opportunity to join a trendsetting, culturally relevant, socially transforming, elite dance organization in the Chicagoland Area. "We envision an Artivist as one who utilizes their artistic genius to become part of the solution for social change. Creatively using the body and movement as tools to gain personal and collective freedom!" (Founder, Vershawn Sanders\-Ward)

ROLES AND RESPONSIBILITIES

Reception

• Answer the main phone line accurately, professionally, and politely.
• Direct calls to appropriate staff and/or voicemail and record written messages when necessary.
• Displays a positive attitude and maintains a professional appearance.
• Receive all visitors pleasantly and respectfully, arrange for their comfort, and inform appropriate staff of their arrival.
• Observe and comply with all security measures that are in place.
• Process in\- and outgoing mail. Sort and process all packages for messenger services, Federal Express, etc.
• Maintain the reception area and keep it clean.
• Attending staff meetings and training as requested.
• Managing facility usage calendar.
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Maintain computer and manual filing systems as needed.
• Confidentially handle sensitive information.
• Other duties as assigned.

Operations

• Support the maintenance of supplies and submit inventory sheets biweekly.
• Support the Director of Facility \& Operations in the organization of the dance studios and storage closet.
• Support the Director of Facility \& Operations in the maintenance and inventory of company merchandise.
• Provide client services coverage\- first aid, calls home, appointments with administrators, copies needed, etc.
• Provide Teaching staff/Renters support as needed during studio classes.
• Provide support during special events as needed.
• Clean the refrigerator and microwave monthly.

Coordination

• Manage the intake process for new In the Making members from initial inquiry through membership start.
• Draft monthly e\-newsletters to In the Making members, providing updates on professional development opportunities happening inside our center and through our partner institutions (i.e., Black Arts Cultural Alliance, See Chicago Dance, Arts \& Business Council).
• Manage the In the Making calendar scheduler on the company website.
• Provide reports to the Development Manager on the In the Making data analytics as needed.
• Manage surveys of In the Making Members in partnership with the Marketing \& Development staff.
• Attending meetings with funders that support the In the Making program when necessary.
• Assist in the development of new offerings for In the Making Members, such as gatherings/networking events, etc.

Marketing and Sales

• Support registration/check\-in for School of Dance classes.
• Responsible for participating in achieving operational revenue goals by encouraging the sales of classes, merchandise, and ad space on our digital billboard.
• Support the Director of Facility \& Operations in elevating the experience of the brand through every touchpoint, both internal and external.

Brand Excellence

• Support the Director of Facility \& Operations in elevating the experience of the brand through every RCDC touchpoint, both internal and external.

Discretion

The Operations Assistant has a low\-level range of discretion and independent decision\-making.

Supervisory Responsibilities

None.

Relationships

The Operations Assistant works closely with the Director of Facility \& Operations and Teaching Staff.

Qualifications

Requires a minimum of 1 year of experience as a receptionist and a high school diploma. Ability to type 40 wpm. Highly Proficient in Microsoft Office Suite and data entry. A clear professional voice is necessary, as well as the ability to interact with our clients. Must be organized, punctual, a team player, and willing to take on new tasks as assigned. Evening and weekend availability may be required.

Telework

This position is ineligible for teleworking.

To Apply:

Please include “Operation Assistant” in the subject line and email your cover letter, resume, and references in a single attached .pdf file to HR@redclaydance.com. We respectfully request no phone inquiries. Only candidates selected for further consideration will be contacted.

To learn more about Red Clay Dance Company, visit https://www.redclaydance.com/careers

Compensation:

Salary: $18\.00 \- $20\.00 per hour/28 hours per week.

Job Type: Part\-time

Pay: $18\.00 \- $20\.00 per hour

Benefits:

• Paid time off

Work Location: In person