Roofing Virtual Assistant

*Real roofing operations. Real ownership. Real outcomes.*

*Before you apply: This role is posted by RoofAssist LLC (Greensboro, NC). Full verification notice at the end of this post.*

Eligibility

Open to US\-based candidates (excluding WA, OR, CA, NY, NJ, PA). Active\-duty military spouses may use their domicile or current residence if in an eligible state. Must be legally authorized to work in the US as a 1099 contractor. No sponsorship.

About the Role

RoofAssist is a Roofing Operations Support company built specifically for roofing contractors — not a generalist VA shop running a roofing vertical. Our contractors deliver real trade work into real roofing businesses: CRM administration, lead recovery, production coordination, scheduling, customer communication, and the operational fabric that lets roofing companies actually grow.

This isn't generic VA work. As a Roofing Virtual Assistant (RVA), you provide specialized operational management of client\-side roofing workflows, owning defined scopes that ladder into client revenue outcomes. You bring roofing fluency and operational discipline; RoofAssist matches you to engagements where your scope is defined, your deliverables are clear, and your execution is the product.

The function changes by client. The standard doesn't.

Scope of Services

* CRM \& Pipeline Execution: data accuracy, job\-stage management, pipeline progression in JobNimbus, AccuLynx, ServiceTitan

* Lead Follow\-Up \& Recovery: structured outreach, consistent response times, follow\-up discipline that protects revenue

* Scheduling \& Coordination: inspections, crew assignments, appointments, calendar management across multiple teams

* Customer Communication: status updates, job progress notifications, homeowner outreach

* Production Coordination: materials ordering, permit tracking, inspection scheduling, job\-stage progression

* Administrative Execution: documentation, invoicing support, file management, data entry, reporting

* Insurance \& AR Coordination: claim documentation, supplement status tracking, working\-level Xactimate and EagleView fluency, collections and lien tracking

Note: deep supplement strategy, complex collections, and full insurance program ownership fall under RA Specialist scope, not core RVA scope.

Tools You'll Work In

* CRM \& Operations: JobNimbus · AccuLynx · ServiceTitan · Roofr · Jobber · Leap · JobProgress

* Estimating \& Measurement: Xactimate · EagleView · CompanyCam · Hover

* Communication: Google Workspace · Microsoft 365 · Slack · Zoom · RingCentral · OpenPhone

* Equipment Requirements (contractor\-provided): Windows or Mac (2\.0 GHz dual\-core, 8 GB RAM min) · HD webcam (720p\+) · USB or Bluetooth headset · 25 Mbps internet minimum · dedicated quiet workspace · dual monitors strongly preferred

Engagement Standards

* US\-Based AND US\-Executed: No work routed outside the US. No time\-zone arbitrage.

* Bilingual Excellence: English required. Spanish a strong asset. Communication is a core deliverable, not a soft skill.

* Standards Over Improvisation: Defined processes, expected outputs, measurable standards.

* Real Advancement: Rate and scope grow with demonstrated results, not tenure. Six\-month engagement reviews.

* Ownership Over Output: Execution quality, not activity volume. You own your scope and report what's working.

Required Qualifications

* 3\+ years minimum of direct roofing industry experience (5–7\+ years strongly preferred). Backgrounds with roofing suppliers, manufacturers, distributors, or roofing software firms qualify.

* US\-based residency (excluding WA, OR, CA, NY, NJ, PA) and 1099 work authorization

* Strong written and verbal English; customer\-facing communication is a core deliverable

* Working CRM proficiency in at least one major roofing CRM (JobNimbus, AccuLynx, ServiceTitan, or equivalent)

* Reliable remote work setup meeting the equipment requirements above

* Process discipline: consistent execution against defined workflows, proactive communication, no supervision needed

Preferred Qualifications

* Bilingual English/Spanish (fluent professional Spanish unlocks bilingual engagements)

* Multi\-platform CRM fluency (two or more roofing CRMs)

* Insurance and supplement exposure (Xactimate, EagleView, claim documentation)

* Production coordination experience (materials, permitting, subcontractor scheduling)

* AR and collections experience

* Storm\-season operational tempo (proven execution during high\-volume periods)

What You Get When You Engage With RoofAssist

* 1099 Contractor Status with the autonomy and tax treatment of true 1099 classification

* Remote Engagement — contractor controls work location subject to US\-based residency and US business\-hours availability

* RAU Standards Alignment — RoofAssist University's self\-paced quality standards alignment process (workflow exercises \+ short quality check, typically 1–2 business days). RAU is RoofAssist's expanding standards alignment infrastructure for roofing operations.

* RA Contractor Success Specialist — a dedicated direct point of contact for engagement\-level questions and contractor success

* RoofAssist Network Access — peer learning, regular check\-ins, expert\-led practitioner sessions, shared\-knowledge forums

* Expanded Scope Available — qualified contractors who take on RoofAssist 360° engagements work alongside an RA Operations Manager providing quality alignment and operational coordination across the full back\-office scope

* Compensation: $22–$32/hour, tier\-based by scope and experience. Long\-term engagements typically lock to a stable rate. Specific rate finalized during matching conversation. Contractors invoice weekly; payments process bi\-weekly via direct deposit.

The Process

* Step 01 — Application Review: A short application captures eligibility, experience, and platform fluency. Qualified candidates receive a link to our long\-form contractor application (approximately 22 to 27 minutes).

* Step 02 — Interview: A live or recorded conversation focused on process discipline, communication clarity, and how you think through real workflows.

* Step 03 — Fit Alignment: Final alignment with available client engagements and RoofAssist standards.

* Step 04 — Acceptance \+ RAU Standards Alignment: Accepted contractors complete RAU Standards Alignment before their first engagement.

End\-to\-end: 2 to 4 weeks depending on scheduling. We respond within 5–7 business days, whether we're moving forward or not.

Verify Before You Apply

RoofAssist is sometimes imitated by companies using similar names, logos, or claims. Before applying:

Ensure you're applying at myroofassist.com (not a lookalike domain)

Confirm the role was posted by RoofAssist LLC, headquartered in Greensboro, NC

We'll never ask for payment, banking details, full Social Security numbers, or sensitive IDs at any stage, nor will we ask you to pay to "secure" a position

All legitimate communication comes from @myroofassist.com email addresses

If anything feels off, such as unusual email domains, payment requests, or pressure tactics, pause and verify at ask@myroofassist.com or (336\) 396\-1RVA (1782\).

Pay: $22\.00 \- $32\.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program

Experience:

• Roofing: 3 years (Required)

Location:

• United States (Required)

Work Location: Remote