Virtual Assistant / Operations Support (Mental Health Billing)

We are looking for a reliable and detail\-oriented Virtual Assistant to support a growing mental health billing and operations team. This is not a repetitive task\-based role. This position is ideal for someone who enjoys variety, can think critically, and is comfortable stepping into different areas to help keep things moving. You will work across multiple mental health practices, assisting with credentialing follow\-up, billing support, and general operational tasks.

Responsibilities

• Follow up on provider credentialing applications with insurance companies
• Track and maintain credentialing across multiple providers and locations
• Assist with insurance verifications VOBs
• Support occasional billing tasks including claim follow\-up, corrections, and tracking
• Help manage day\-to\-day operational tasks and outstanding items
• Organize information, build trackers, and improve workflows
• Assist the owner with various projects and administrative needs
• Work across multiple offices and adapt to different systems

Qualifications

• Experience in mental health billing, credentialing, or insurance verification
• Strong attention to detail and organization
• Ability to manage multiple priorities without constant direction
• Comfortable communicating with insurance companies
• Strong understanding of handling sensitive and confidential information
• Ability to work independently and take initiative
• Problem\-solving mindset with the ability to create structure in unclear situations

Requirements for Independent Contractor

• Must carry Errors and Omissions insurance
• Must carry Cyber Liability or Cyber Security insurance
• Must be willing to pass a background check
• Must follow HIPAA compliant practices when handling patient information
• Must provide own equipment and maintain a secure work environment

Position Details

• Independent Contractor 1099
• Approximately 10 hours per week to start with opportunity to grow
• Flexible schedule
• Fully remote
• Hourly compensation based on experience

Why This Role

This role is designed to take work off the owner’s plate. You will be trusted to manage tasks, follow up on items, and bring organization to moving pieces. If you enjoy variety, problem solving, and being part of a growing company, this could be a great fit.

To Apply

Please include

• A brief summary of your experience
• Your experience with credentialing and or billing
• Systems you have worked in such as EHRs or clearinghouses
• Your availability
• Please also include a short paragraph describing how you stay organized when managing multiple priorities. Applications without the requested details will not be considered.

Pay: $20\.00 \- $25\.00 per hour

Work Location: Remote