About Us
We’re a fast\-growing custom merchandise and design agency working with high\-net worth corporate clients who expect speed, precision, and quality. We specialize premium branded apparel, promotional products, and designing e\-commerce merchandise stores for sales teams, corporate retail stores, and marketing\-driven giveaways—and we execute at a high level.
We’re building a small, driven team where people take initiative, stay accountable, and consistently deliver high\-quality work.
The Role (Read This Carefully)
This is not a typical admin role.
You will act as the operational backbone of the business—owning workflows, managing moving pieces, and making sure nothing breaks.
You’ll work directly with leadership and be trusted to figure things out, move fast, and execute without constant oversight.
If you need step\-by\-step direction for everything, this is not the role for you.
What You’ll Own
Execution \& Operations
- Keep projects, timelines, and priorities moving without being asked.
- Identify gaps, fix inefficiencies, and improve how we operate.
- Run orders from quote → production → delivery
- Coordinate with vendors (domestic \+ overseas)
- Anticipate delays and solve problems before they escalate
- Maintain clean, accurate tracking across all orders
- Find better products, better suppliers, and better pricing
- Build relationships with vendors and negotiate effectively
- Stay ahead of trends and bring new ideas proactively
- Build pricing using structured margins
- Create clean, accurate, client\-ready quotes
- Protect margins while staying competitive
- Create mockups and presentations that look polished and professional
- Translate ideas into clear, visual deliverables
- You are extremely organized independent thinker who doesn’t drop details
- You take ownership—if something breaks, you fix it
- You move fast and don’t need constant follow\-up
- You communicate clearly, professionally, and proactively
- You’re comfortable operating in a fast\-moving, sometimes ambiguous environment
- You care about doing things right, not just getting them done
- Experience in promotional products, decorated merchandise, or apparel
- Experience working with vendors, sourcing, or supply chain
- Proficiency in Adobe Creative Cloud (Illustrator/Photoshop)
- Experience in Wordpress/WooCommerce
- Understanding of printing methods (screenprint, embroidery, digital etc.)
- Experience with Monday.com
- Direct access to Founder/CEO and real decision\-making exposure
- A clear path to a full\-time operations leadership role
- Opportunity to travel to trade shows (Domestic and Overseas) to scout the latest product trends
- Flexibility and autonomy (we care about output, not micromanaging)
- The opportunity to help build and shape a growing company
- Performance\-based growth and expanded responsibility
- Transition to full\-time based on results, not tenure
- Access to training and development opportunities, including seminars and tools that build real\-world skills and support career growth
- Tell us about a time you owned something end\-to\-end and what the result was
- Describe a situation where something went wrong and how you fixed it
- What systems or tools do you use to stay organized?
- Suggest one tumbler option (brand/type/style)
- Briefly explain why you chose it (quality, timing, price, etc.)
- Outline the steps you would take from order → delivery
- Include vendors, timeline, and any risks you’d plan for
- Provide a rough cost estimate and how you would price it using a margin (you can make reasonable assumptions)
- Keep your response to 1 page or less
- Submit as a PDF or in the body of your application
- Flexible schedule
Order Management (End\-to\-End Ownership)
Product Sourcing \& Vendor Strategy
Pricing, Quotes \& Margins
Client\-Facing Materials
What We’re Looking For (Non\-Negotiables)
Strong Advantage If You Have
What You Get
Compensation
Competitive hourly starting rate ($25\-30 hr based on experience and performance)*
How to Apply (Read Carefully)
We are intentionally selective.
Submit your resume and include a short response to the following:
BONUS Task (Do you like a challenge?):
This is a real\-world scenario. We’re less interested in perfection and more interested in how you think, prioritize, and execute.
Scenario:
Our client wants 250 custom branded tumblers delivered in 3 weeks for an Leadership Meeting. They care about high quality, fast turnaround, and clean branding.
1\. Product Recommendation
2\. Execution Plan
3\. Pricing Approach
4\. Client Communication
Write a short message (3–5 sentences) updating the client with your recommendation and next steps
Instructions
Equal Opportunity Employer
We are proud to be an equal opportunity employer that values a diverse team and an inclusive, respectful work environment. We believe advancement is based on merit and performance, and we are committed to helping our team reach their full potential.
Pay: $25\.00 \- $30\.00 per hour
Benefits:
Work Location: Hybrid remote in Bensalem, PA 19020