Agency
North Carolina School of Science , Math
Division
Job Classification Title
Administrative Support Associate (S)
Position Number
Grade
30004997
About Us
North Carolina School of Science and Mathematics (NCSSM) a constituent of the University of North Carolina System, is a world\-class public high school with statewide reach empowering academically talented students from every corner of the state to design their own future. We offer our Residential high school program in Durham and Morganton for juniors and seniors, our Online supplementary honors program, and individual virtual daytime Connect courses in partnership with local high schools, all tuition free. Our wide array of summer offerings for rising fifth\- through 12th\-graders includes free opportunities for in\-state students alongside paid options for students from anywhere in the world. Specializing in science, technology, engineering, and math and embracing the fine arts and humanities, NCSSM has become the model for 18 such specialized schools around the globe since its founding in 1980\. For more information visit ncssm.edu . All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran or national guard. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu .
Description of Work
CLOSING DATE: Thursday, April 23, 2026
\\This position will close at 11:59 p.m. the night before the end date listed.
POSITION TYPE: Temporary, Full\-time, 11\-month, FLSA Non\-exempt
NCSSM and the Administrative Operations Department foster an environment of collaboration across departments and divisions and support community\-engaged service and research.
Description of Duties:
Administrative \& Operational Support
Serve as the first point of contact for administrators, faculty, staff, students, and visitors upon arrival to campus at the Student Wellness and Activities Center desk\*
Participate in scheduled rotations for desks across campus, namely SWAC, to ensure full desk coverage between 8\-5 PM on all weekdays and designated weekends\*
Serve as the Administrative Operations departmental contact in SWAC for campus needs and support\*
Support the management of workflows, projects, and tickets within project management software that coincide with the SWAC desk and administrative requests\*
Coordinate restocking and management of spaces associated with shared inventory across campus (faculty lounges, staff break rooms, storage etc.)\*
Receive and process small/short\-term room reservation requests from the campus community and collaborate with the special events team on large\-scale events or bookings\*
Oversee the SWAC desk phone and all related phone trees for incoming communication\*
Cross\-training for Administrative Operations processes
Cross train with administrative operations team members to receive and direct requests for specialties across the department when staff are out of the office\*
Other duties as assigned. This position is expected to be on\-site full\-time.
Knowledge Skills and Abilities/Management Preferences
HIRING SALARY RANGE : $16/hr
Knowledge, Skills, and Abilities :
- Information/Records Administration: Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.
- Problem Solving: Recognizes, defines and resolves non\-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution.
- Communication\- Verbal: Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations.
- Communication\- Written: Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.
- Office Technology: Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.
Team NCSSM Benefits
HDHP: T emporary employees working 30 hours or more for 3 months or more are eligible to enroll in a High Deductible Health Plan ( HDHP ).
Free On\-campus parking
Facilities: Library \& Gymnasium
Cafeteria on site
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Mikhaela Johnson
Email:
Careers@NCSSM.EDU