Office Manager & Administrative Assistant to the County Mayor County Mayor's Office

Salary

$48,828\.00 \- $61,036\.00 Annually

LocationChattanooga, TN

Job Type

FULL TIME

Job Number

04/06/2026 \- 2027

Division

County Mayor's Office

Department

County Mayor's Office

Opening Date

04/06/2026

Closing Date

4/12/2026 11:59 PM Eastern

Description

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Under general supervision, provides administrative support to the Hamilton County Mayor and serves as the initial point of contact for the Hamilton County Mayor’s Office. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. This is a Fair Labor Standards Act Defined Exempt Position \- Exempt positions are excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers. The employee in this position is paid a salary rather than an hourly wage for this position. FLSA does not limit the amount of work time an employer may require or expect from any exempt employee, on any schedule. Hamilton County Government expects an employee in this position to complete the work assigned regardless the number of hours involved in completing the tasks assigned.

Tasks

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Annual Government Calendar Distribution

Prepares and distributes the yearly Hamilton County government calendar to administrators, department heads, and constitutional officers, ensuring all stakeholders have advance visibility of key dates and events. Administrative Support for Senior Leadership

Provides daily administrative and logistical support to the Deputy Mayors, Chief of Staff, Deputy Chief of Staff, and Chief Operating Officer, including calendar coordination, communication management, and document preparation. Constituent Services \& Correspondence

Responds to and helps resolve incoming constituent inquiries and service requests. Manages and routes public comments submitted via the county website to the appropriate departments or staff for follow\-up. Drafts and prepares constituent correspondence, including congratulatory, anniversary, welcome letters, and official proclamations. Support for Mayoral Initiatives

Assists with the Mayor’s special initiatives by formatting internal and public\-facing documents, coordinating logistical planning, and tracking deliverables across departments and external partners. Assist with Event Planning \& Coordination

Supports the planning and execution of major events hosted by the Mayor’s Office, including budget presentations, the Regional Mayor’s Conference, legislative delegation breakfasts, Parent Council events, and other strategic gatherings. Office Communications \& Reception

Answers, screens, and transfers incoming calls; assists callers with complaints or concerns and routes them to the appropriate contact. Greets and welcomes guests into the Mayor’s Office with professionalism and hospitality. Mail \& Inventory Management

Opens, sorts, and distributes incoming mail. Maintains office supply inventory and coordinates ordering of materials as needed. General Administrative Duties

Provides flexible, responsive administrative support across departments to ensure the effective operation of the Mayor’s Office and alignment with strategic priorities.

Duties include:

Serving as the designated timekeeper for the Mayor’s Office and additional departments, managing the entry and approval of paid time off (PTO), and ensuring timely and accurate payroll processing

Acting as the P\-Card coordinator for administrators and directors, responsible for reconciling expenses, coding transactions, ensuring policy compliance, and supporting cardholders

Serving as the fuel card coordinator, overseeing usage, compliance, and reporting requirements for assigned departments

Knowledge, Skills, Abilities, and Other Characteristics

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Knowledge of relevant Hamilton County policies and procedures.

Knowledge of office management principles and practices.

Knowledge of customer service/public relations methods, practices, and procedures.

Skill utilizing verbal and written communication in the development of reports and presentations.

Skill utilizing customer service/public relations techniques responding to inquiries and complaints.

Skill establishing and maintaining effective working relationships.

Skill in the use of a personal computer and related software.

Skill in the use of a variety of office equipment.

Skill in verbal and written communication.

Skill organizing and prioritizing multiple tasks.

Skill in problem solving.

Skill in Microsoft Office Suite, specifically in Excel, Outlook, PowerPoint, and Word.

Ability to maintain confidentiality.

Minimum Qualifications

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Bachelor’s degree and three (3\) years of direct work experience in an office setting. A valid driver’s license is required. OR

Associate’s degree and five (5\) years of direct work experience in an office setting. A valid driver’s license is required. PREFERRED QUALIFICATIONS:

Volunteer or paid work on a political campaign or in an elected official’s office is preferred.

A Bachelor's degree or an Associate's degree in Political Science is preferred. ADDITIONAL REQUIREMENTS:

Prior to operating a County\-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level. PHYSICAL REQUIREMENTS:

Work requires a minimum of physical effort with intermittent sitting, standing and movement. Excessive keyboarding may be required. Must be able to lift and carry up to 25 pounds on an occasional basis. ADDITIONAL INFORMATION:

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

All positions within Hamilton County Government are considered work in\-person and require regular and punctual attendance.

All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice. AN EQUAL OPPORTUNITY EMPLOYER

Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) \& Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.

https://www.hamiltontn.gov/Department\_EqualEmploymentOpportunityOffice.aspx

Hamilton County GovernmentMeeting the needs of the people where they live, work, and play!

Hamilton County, Tennessee offers a lower cost of living, ease of getting around, a lively arts tradition, and abundant outdoor recreational opportunities.

Working for Hamilton County Government provides many great benefits – take a look at a few of those highlighted below…

On\-Site Employee Health Clinic

• No copay to utilize clinic services.
• Clinic services include routine office visits, sick visits, labs, flu shots, and more
• TextCare \- Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.

*(Employee access to the clinic is available from day one. A covered spouse or dependent has access as soon as their health plan coverage is effective. Children age 3 and up who are covered by the County’s insurance are eligible to be seen.) Telehealth \- Two\-way, real\-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options.

• One to One Provider Network – Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.
• Health Management Programs – Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)
• Nutritional guidance – Nutritional education provided to assist in making the appropriate food /health choices.

On\-Site Employee Pharmacy

• Low\-cost prescriptions available to those covered under the County health plan.
• Over the counter items offered at cost.
• RxLocal App – Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.
• On\-site Pharmacist available to answer questions and provide information.

Hamilton County Government offers competitive insurance coverage to fulltime employees.

Medical coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus).

• The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers.
• The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.

Dental coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.

• The Cigna High Dental Plan covers orthodontia for children up to age 18\. A national network of dental providers is available to choose from and this plan offers out of network coverage.
• The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.
• The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.

Life Insurance/Accidental Death and Dismemberment is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees.

Additional voluntary benefits fulltime employees have access to enroll in are as follows:

\-Individual Short\-Term Disability (STD) \-Voluntary Long\-Term Disability (LTD)

\-Flexible Spending Account–Health Care \-Flexible Spending Account–Dept. Care

\-Flexible Spending Account–Transportation \-Accident Insurance

\-Critical Illness Insurance \-Hospital Indemnity Insurance

Hamilton County Government Retirement for Fulltime Employees:

Pension – Legacy Plan (hired prior to 10/1/2015\), in which the employer contributes 14\.70%.

Pension – Hybrid Plan (hired on or after 10/1/2015\), in which the employee contributes 5% and the employer contributes 4%.

401K – Employer contributes 5% and the employee can contribute the amount of their choice.

457b – Employees have the option to contribute to this plan if they choose.

Pre\-Retirement Seminar:

Hamilton County Human Resources provides a pre\-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:

• Health insurance assistance, Medicare info and counseling.
• Internal steps to take when an employee is ready to retire.
• Estate Planning
• Personal Financial Planning
• TCRS (Tennessee Consolidated Revenue Service) – Ham. County Pension
• Deferred Compensation/457 Plan – Nationwide
• Social Security Benefits

Parental Leave:

Hamilton County provides eight (8\) weeks of paid maternity leave and two (2\) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.

Paid Time Off:

Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment.

• Years 1 – 5: an employee will accrue 5\.85 hours of leave, per pay period.
• Years 5 – 10: an employee will accrue 6\.77 hours of leave, per pay period.
• Years 11–15: an employee will accrue 8\.31hours of leave, per pay period.
• Year 15 and each year thereafter, an employee will accrue 8\.93 hours of leave, per pay period.

At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013\).

Paid Holidays:

Hamilton County Government provides thirteen (13\) paid holidays to fulltime employees.

New Year’s Day Independence Day

M.L. King’s Birthday Labor Day

President’s Day Veteran’s Day

Good Friday Thanksgiving (2 days)

Memorial Day Christmas (2 days)

Juneteenth

Wellness Facility:

Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14\+) covered under the County's health plan. The fitness center offers cardio and strength\-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)

Employer

Hamilton County

Address

401 W MLK Blvd

Chattanooga, Tennessee, 37402

Phone

423\-209\-6120

Website

http://www.hamiltontn.gov