Certified Medical Assistant Team Lead

Company Overview

Express Care Urgent Care provides a convenient and affordable alternative to emergency room visits for minor illnesses and injuries. Our focus is on delivering prompt, quality care in a welcoming environment, with walk\-in services available to accommodate unexpected health concerns.

Job Overview

We are seeking a dedicated and experienced Certified Medical Assistant (CMA) Team Lead to oversee clinical operations within our urgent care facility. The ideal candidate will possess strong leadership skills, extensive clinical knowledge, and a passion for delivering exceptional patient care. As a CMA Team Lead, you will coordinate daily clinical activities, support staff development, and ensure compliance with healthcare standards while maintaining a focus on patient service excellence.

Duties

• Supervise and mentor medical assistants and clinical staff to promote high\-quality patient care and efficient workflow.
• Oversee patient intake procedures, including registration, vital signs measurement, and medical history documentation using Electronic Health Record (EHR) systems.
• Assist with clinical tasks such as administering medications, performing X\-rays, collecting specimens, and managing basic life support protocols.
• Ensure accurate documentation of patient encounters, including ICD coding and medical terminology entries.
• Coordinate with physicians and healthcare providers to facilitate smooth clinic operations across outpatient settings, including dermatology, urgent care, and hospital medicine environments.
• Maintain compliance with safety protocols and healthcare regulations pertinent to Level I Trauma Centers, Level II Trauma Centers, and other specialized units such as PICU or Geriatrics.
• Lead efforts in inventory management of medical supplies and equipment to support inpatient and outpatient services efficiently.

Skills

• Extensive knowledge of dermatology, hospital medicine, urgent care procedures, and emergency medicine practices.
• Proven experience in medical administrative support within fast\-paced clinical environments.
• Certification in Basic Life Support (BLS) is required; additional certifications such as X\-ray operation or medication administration are advantageous.
• Strong understanding of physiology, anatomy, ICD coding, and medical terminology relevant to inpatient and outpatient care settings.
• Familiarity with Electronic Health Record (EHR) systems for accurate documentation and data management.
• Experience working within hospital environments such as Level I or Level II trauma centers or specialized units like PICU or Geriatrics is preferred.
• Excellent patient service skills with the ability to communicate effectively across diverse populations.
• Ability to lead a team proactively while managing multiple responsibilities in a dynamic healthcare setting. Join our team as a Certified Medical Assistant Team Lead to make a meaningful impact on patient health outcomes while advancing your leadership career in a supportive environment dedicated to excellence in urgent care services!

Pay: $20\.00 \- $35\.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Work Location: In person