CLIENT SUCCESS & SALES ASSOCIATE – (PARKOUR GYM)

CLIENT SUCCESS \& SALES ASSOCIATE – (PARKOUR GYM)

Help families find a place where they build confidence, move, and belong while growing your own sales and people skills in a high\-energy environment.

Join our dynamic team as a Client Success \& Sales Associate at our innovative parkour gym. In this energetic, people\-first role, you’ll be the friendly face that welcomes families, creates an exceptional first impression, and helps guide them into programs that truly fit their needs. Your enthusiasm, communication skills, and follow\-through will help build a vibrant community while driving real growth for the gym.

Position Title:

Client Success \& Sales Associate

Location:

700 W. Mississippi Avenue, A5

Denver, CO 80223

Employment Type:

Part\-time with opportunity to grow

Pay Structure:

Hourly \+ Commission

ABOUT US

We are a mission\-driven parkour gym focused on helping people build confidence, movement skills, and a love for physical activity. Our goal is to create a welcoming community where students of all ages can grow and thrive.

We take our work seriously, but not ourselves. This is a high\-impact role inside a fun, energetic, and community\-driven environment.

Learn more: www.apexdenver.com

POSITION OVERVIEW

We are looking for a Client Success \& Sales Associate who will be responsible for converting leads into members while delivering an exceptional first experience for every family that walks through our doors.

This role combines sales, customer service, and front desk operations. You will often be the first interaction a new customer has with our gym, which makes this a critical position for both our growth and our community experience.

If you’re looking for a typical sit\-behind\-a\-desk sales job, this isn’t it. If you want a role where you’re moving, interacting, and helping people make meaningful decisions daily, you’ll likely thrive here.

KEY RESPONSIBILITIESCustomer Service, Sales \& Lead Conversion

• Respond to new leads (calls, texts, email, web inquiries)
• Schedule and confirm trial classes
• Conduct in\-person sales conversations
• Convert trial students into memberships
• Follow up consistently with leads who have not yet enrolled

Front Desk Experience

• Greet all members and guests warmly
• Answer questions about programs and pricing
• Maintain a clean and professional front desk
• Create a welcoming and high\-energy environment for families
• Experience with ZenPlanner and Go High Level is a plus, but not required

Customer Onboarding

• Guide new members through signup and account setup
• Help families understand schedules and programs
• Ensure a smooth and positive first\-month experience

CRM \& Admin

• Track leads and follow\-ups in CRM
• Update customer records accurately
• Assist with reports and daily sales tracking

Lead Generation Support

• Reach out to past leads, camps, and events
• Support promotions and marketing campaigns
• Help generate referrals and repeat business

PERFORMANCE EXPECTATIONS

We expect this role to:

• Consistently follow up with all leads
• Meet or exceed monthly sales targets
• Maintain strong conversion rates
• Deliver a high\-quality and memorable customer experience

REQUIRED QUALIFICATIONS

• Strong communication and people skills
• Comfortable asking for the sale
• Organized and detail\-oriented
• Reliable and accountable
• Ability to work evenings and weekends

PREFERRED QUALIFICATIONS

• Previous sales or customer service experience
• Experience working with families or youth programs
• Experience using CRM systems
• Interest in fitness, sports, or movement
• Bilingual (English/Spanish) is a strong plus

REQUIRED: PROOF OF PRIOR PERFORMANCE

This is a performance\-driven role, so we’ll ask you to share measurable results from your previous experience (if applicable), such as:

• Sales quota and % achieved
• Monthly or annual revenue generated
• Conversion rates (if applicable)
• Number of sales per month
• Any customer satisfaction or retention metrics

COMPENSATION

• Base Pay: $21/hour to start
• Commission: 10% per sale of any service over $100
• Bonus Opportunities: Booking bonuses and commission on a variety of additional offerings

Additional Perks:

• Free gym membership
• Staff training and development
• Growth opportunities within the company
• Potential for additional remote work hours after training, demonstrated performance, and proven reliability with handling sensitive client information (including payment details)

SCHEDULE

We are currently hiring for the following shift(s):

• Thursday: 3:45 PM – 8:15 PM
• Saturday: 9:45 AM – 3:15 PM
• Sunday: 9:45 AM – 4:15 PM

Must be available for:

• Evenings
• Weekends

We operate as a team, so there is flexibility when it comes to shift swaps and coverage, as long as communication is clear and responsibilities are handled professionally.

WHO THIS ROLE IS PERFECT FOR

• Someone who enjoys helping people make decisions that improve their lives
• Someone who thrives in a fast\-paced, social environment
• Someone who wants to grow in sales and business
• Someone who values community and connection
• Someone who enjoys working with a close\-knit team
• Someone who wants a sales role that is fun, active, and meaningful

WHO THIS ROLE IS NOT FOR

• Someone uncomfortable talking to people all day
• Someone who avoids asking for the sale
• Someone who struggles with follow\-through
• Someone who prefers working alone over being part of a team

HOW TO APPLY

Please submit:

• Resume to: autumn@apexdenver.com
• A short video (1–2 minutes) answering:
• Why you want this role
• Your previous sales or customer experience
• A time you helped someone make a decision

Pay: From $21\.00 per hour

Benefits:

• Employee discount
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person