ADMINISTRATIVE ASSISTANT FOR CHRISTIAN MENTAL HEALTH COUNSELING PRACTICE

Marriage Center in Chesapeake, VA (Greenbrier) is a Christian, small group counseling center seeking an administrative team member in a part\-time receptionist/administrative assistant role. The position requires a commitment of 5 hours per day, Monday through Thursday, 9:00 am to 2:00 pm. This position is not just a job but an opportunity to work in a friendly, team\-oriented, Christian environment. Compassionate client/customer care and service are a priority to us, so we value excellent interpersonal, organizational, multitasking, phone, and customer service skills (with a smile). Primary duties include answering phones, scheduling clients, and conducting benefits eligibility checks. If you're interested in this job opportunity, please email your resume to Arlene@MarriageCenterVA.com and reference the “Receptionist Position” in your communications.

Basic Qualifications

* Education:

• High School Diploma
• Background in Business Administration, Health Administration, Psychology, or a related field (preferred).

* Experience:

• Previous administrative experience in a healthcare or clinical setting is preferred.
• Experience in scheduling, patient intake, and record\-keeping.

Technical Skills

* Proficiency in Software :

• Familiarity with Electronic Health Record (EHR) systems.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with scheduling software and patient management systems.

* Organizational Skills:

• Strong ability to manage multiple tasks and priorities effectively.
• Excellent attention to detail and accuracy in data entry.

Interpersonal Skills

* Communication:

• Strong verbal and written communication skills.
• Ability to interact professionally and compassionately with clients and staff.

* Customer Service:

• Demonstrated experience in providing exceptional customer service.
• Skill in handling sensitive situations and maintaining confidentiality.

* Problem\-Solving Skills:

• Ability to handle unexpected situations professionally and calmly.
• Strong decision\-making skills.

* Adaptability:

• Willingness to learn and adapt in a fast\-paced clinical environment.

Preferred Traits

* Team Player :

• Ability to work collaboratively with a multidisciplinary team.

* Empathy :

• Demonstrating empathy and understanding towards clients and their needs.

* Dependability :

• Proven track record of reliability and punctuality.

Duties Include:

• Answering incoming calls and returning calls in a prompt and courteous manner
• Utilizing practice management software (Electronic Health Records \- EHR)
• Checking clients in and collecting payments
• Scheduling new and follow\-up appointments
• Answering client questions and handling all inquiries confidentially and sensitively.
• Entering new patient information and demographics in practice management software
• Conducting/verifying insurance benefits eligibility
• Supporting licensed clinical mental health professionals
• Scanning, copying, printing, and filing documents
• Preparing new client charts/records for appointments
• Verifying client forms completion
• Monitoring supplies

Job Type: Part\-time

Pay: $18\.00 per hour

Application Question(s):

• Are you comfortable talking with people in person and over the phone?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• administrative support: 2 years (Required)

Work Location: In person