Job Summary
Come work for a violin shop! We are seeking a team member for light to moderate part time administrative work that can also assist clients. You will often the be the first contact point for customers, on the phone or in person. This is ideal for detail oriented multitaskers. Its an added bonus to our shop if you play an orchestra instrument and are curious about servicing and maintaining orchestra instruments.
For the right person, this job has the potential to become a full time salaried position over time.
Team member will work with mostly cloud\-based programs. Commonly used programs are Square, Trello, Google Docs, Google Tasks, and some Quickbooks.
Hours: Caraway Strings shop hours are 10\-6 Monday \- Thursday and Saturday 10\-2\. While there is no expectation for this position to be full time at the moment, current needs are for an admin to be here AT LEAST Wednesday \& Thursday 12\-6 and at AT LEAST one Saturday a month. Extra time on top of these hours would be beneficial, particularly during our busy summer months.
Duties
- Greet clients and assist them in finding the products they need
- Book showroom appointments and answer questions about showroom purchases
- Perform data entry, filing, and maintain accurate records using Google Workspace tools
- Manage our database of rental customers
- Assist with retail sales by organizing merchandise, processing transactions, and restocking shelves
- Intake client repair work for luthiers
- Help keep the shop organized as instruments are returned and restocked
- Help keep workspaces and retail space tidy
- Prior office experience with strong organizational skills and computer literacy
- Proficiency in Google Workspace applications and keeping up customer databases
- Excellent phone etiquette
- Bilingual abilities are a plus to serve diverse customer needs effectively
- Ability to play an orchestra instrument is a plus
- Strong clerical skills including typing, proofreading, data entry, and filing
- Exceptional customer service skills with a friendly, professional demeanor
- Ability to manage time effectively, prioritize tasks accordingly
Requirements
This small, locally owned business of over 20 years serves the orchestra community at all levels \- from the beginner student to the the professional. Our on\-site lutherie team provides repairs and restoration services while we also manage a rental fleet for hundreds of students and operate a showroom of fine instruments for sale. We love serving our community.
You are welcome to apply here: https://www.cognitoforms.com/CarawayStrings/CarawayStringsAdminJobOpportunity
Job Type: Part\-time
Pay: From $20\.00 per hour
Expected hours: 20 – 25 per week
Work Location: In person