Front Desk Staff

Overview We are seeking a Russian and English speaking part\-time Front Desk Representative responsible for managing incoming calls, greeting and assisting clients, and assisting with care coordination, HR responsibilities, and office paperwork. Daily tasks include handling phone and email communications, scheduling and confirming appointments, maintaining accurate records in company systems, and supporting the coordination of home care services. The role involves providing clear, courteous customer service, answering questions about services and processes, and ensuring that clients and caregivers receive timely information. The Front Desk Representative also assists with basic administrative tasks such as data entry, document preparation, and follow\-up communications to support efficient office operations. Qualifications Candidates should possess strong Customer Service and Communication skills to interact effectively with clients, caregivers, and internal staff. Candidates should possess Phone Etiquette and Receptionist Duties skills to manage calls, route inquiries, and support virtual front desk operations. Candidates should possess Reservations and scheduling skills to organize appointments and coordinate service\-related meetings. Proficiency with basic office software, data entry, and email platforms; experience with remote work tools is beneficial. Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast\-paced environment. Dependable, professional demeanor with a commitment to confidentiality and respectful communication across diverse communities. Prior experience in healthcare, home care, or customer\-facing administrative roles is preferred but not required. High school diploma or equivalent required; additional training or coursework in administration or customer service is a plus. Experience Previous office management or administrative experience is highly preferred. Proven clerical experience demonstrating strong organizational skills and attention to detail. Excellent customer service skills with the ability to communicate effectively in person and over the phone. Proficiency in Microsoft Office (Word, Excel), Google Workspace applications, and basic computer literacy is essential. Bilingual abilities are a plus to serve diverse client needs effectively. Experience handling multi\-line phone systems and managing calendar or appointment scheduling is advantageous. Familiarity with QuickBooks or bookkeeping software enhances your ability to support office financial tasks. Strong typing skills along with data entry accuracy ensure efficient record keeping and correspondence management. Join us as a Front Desk Staff member where your vibrant personality and organizational expertise will make a meaningful impact every day! We value energetic individuals who thrive in fast\-paced environments while delivering exceptional support to our team and visitors alike. Pay: $20\.00 \- $25\.00 per hour Language: * Russian (Required) Work Location: In person