Strategic Platform Architect (Remote)

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Strategic Platform Architect. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in\-person, virtual, and hybrid events, across the world. Those events are delivered through our industry\-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well\-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role As part of the Strategic Growth organization, this role supports sales efforts (new, upsell, and renewals) by acting as the key technical CRM and RevOps advisor. Moving away from traditional event logistics, you will demonstrate how native CRM integrations and the RainFocus Sales Module drive pipeline velocity, governed audience acquisition, and high\-level business ROI directly to CROs, CMOs, and CRM Admins. ### Essential Responsibilities: Architect and deliver technical demonstrations of the RainFocus Sales Module to showcase ease of use and revenue ROI to C\-level buyers (CRO, CMO, CFO) Map complex enterprise CRM workflows, including territory hierarchies, quota limits, and multi\-level approval chains Address technical objections from Salesforce Admins and IT Security regarding OAuth scopes, read/write permissions, and data security (SOC 2 Type II) Transition technical client requirements to the services team via accurate pre\-sales scoping and SOW creation, defining support vs. delivery task ownership Manage external relationships with technical buyers (RevOps, Marketing Ops, CRM Admins) to build long\-term strategic partnerships Identify product gaps or custom data\-mapping needs and coordinate directly with Product and Engineering teams to influence the roadmap Deliver competitive intelligence on digital signals and CRM integrations to drive account expansion Collaborate with Client Success and Support to ensure excellent service delivery post\-sale ### Required Skills \& Experience: 5\+ years of experience in technical sales, solutions engineering, or implementation, with 3\+ years specifically in CRM/Salesforce ecosystems (event industry experience is secondary) Deep expertise in Salesforce configuration, API push/pull sync dynamics, OAuth scopes, and data hygiene Experience presenting technical integration concepts and handling objections from C\-level executives and technical gatekeepers Strong leadership skills to own the technical sales process and manage multiple enterprise deal cycles in parallel Experience creating detailed technical proposals, integration mapping, SOWs, and RFP/RFI responses BA/BS degree; willingness to travel 10\-40% ### Personal Characteristics: The best candidates for this position will have strong chemistry and a culture fit within RainFocus. They are comfortable in a fast\-paced, dynamic environment and possess the following qualities: + Team\-player + Self\-motivated + Strong Communicator Success Measures + Seamless alignment of client territory/quota structures with minimal integration delays + Reduced friction and rapid security/CRM clearance from technical buyers + Growth in Sales Module bookings and successful pre\-sales to delivery handoffs Location/Travel This remote role can be based anywhere in the United States. Travel may be required up to 25% for onsite client events, meetings, and postmortems. Why work at RainFocus? At RainFocus we delight millions of attendees at large\-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first\-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard\-working, fun\-loving team members just like yourself!* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.