Part-Time In-Office Administrative Assistant – Public Adjuster Firm

Kia Public Adjuster is a licensed public insurance adjusting firm based in Woodland Hills, representing homeowners and businesses on property insurance claims — water damage, fire, burglary/vandalism, and contents losses. We're growing and need a reliable, detail\-oriented in\-office assistant to help manage the administrative side of an active caseload. What You'll Do: Draft client and insurance carrier correspondence (emails, letters) for review and approval before sending Manage a dedicated business email inbox and, eventually, phone line — responding to routine inquiries and flagging anything that needs my direct attention Schedule and coordinate appointments, follow\-ups, and vendor communications (contractors, engineers, restoration companies) Request and track documents from vendors and clients (with approval before anything goes out) Organize and maintain physical claim files — filing, labeling, and scanning for digital backup Make occasional local errands (e.g., bank deposits — our branch is nearby) Track claim status and tasks in our project management system (ClickUp) Use AI tools (ChatGPT or similar) to help draft first\-pass correspondence based on notes provided. What We're Looking For: Experience in insurance claims, legal admin, medical office administration, or similar detail\-heavy office work strongly preferred Comfortable using project management tools (ClickUp, Asana, or similar) and AI writing tools QuickBooks familiarity a strong plus, not required Excellent written English; comfortable drafting professional correspondence High trust and discretion — this role handles confidential client and financial information Must be local to the Woodland Hills / San Fernando Valley area and able to commute to our office Bilingual Farsi/English a plus To Apply: Send your resume and a brief note on relevant experience Pay: From $20\.00 per hour Work Location: Hybrid remote in Woodland Hills, CA 91367