Patient Account Representative Lead

SSM Health
WI, US
Posted May 20, 2026

It's more than a career, it's a calling.

WI\-REMOTEWorker Type:

RegularJob Highlights:

Qualifications: Experience with hospital insurance denials and payor portals, proficient computer skills, and excellent communication service skills. Lead or supervisory experience preferred.

Schedule: Full Time. Monday\-Friday, 8am \- 4:30pm

Location: Remote \- reside in MO, IL, OK, or WI

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

Remote work: This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance.

  • Candidates must reside in MO, IL, OK, or WI
  • Job Summary:

    Leads patient account representatives in performing activities or tasks relating to patient accounts.Job Responsibilities and Requirements:

    PRIMARY RESPONSIBILITIES

  • Leads or coordinates shift operations of assigned activities, resources, and staff.
  • Serves as a technical or functional resource and performs similar duties with staff.
  • Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
  • Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
  • Performs the duties of a Patient Account Representative.
  • Performs other duties as assigned.
  • EDUCATION

  • High School diploma/GED or 10 years of work experience
  • EXPERIENCE

  • Three years' experience
  • PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0\-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25\-50 lbs.
  • Rare climbing.
  • REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • None

Department:

8700120033 PB Insurance Follow UpWork Shift:

Day Shift (United States of America)Scheduled Weekly Hours:

40Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

* Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro\-rated based on FTE).

* Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

* Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

*SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.*

Job Details

Job Type

admin_data_entry

How to Apply

This job has specific application instructions. Please read the full job description carefully.

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Original job posting from: Indeed_linkedin

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