If you’re looking for a stable, hands\-on IT role where you can build real\-world technical experience, solve meaningful problems, and grow your career in technology, this opportunity is for you. At Madaverte Solutions, you’ll be part of a supportive team helping businesses stay connected, secure, and productive through reliable IT systems and support.
We value practical skills, a problem\-solving mindset, and a willingness to learn over perfect resumes. If you enjoy troubleshooting, working with systems, and helping users stay up and running, you’ll fit right in.
Salary, Schedule, and Benefits
- Competitive hourly or salaried pay based on experience (transparent offer discussed during interview)
- Full\-time schedule, Monday to Friday
- Occasional flexible or on\-call support depending on business needs
- Remote or hybrid options available for eligible candidates
- Paid training and onboarding support
- Opportunities for promotion and long\-term career growth
- Supportive, team\-oriented work environment
- Provide day\-to\-day IT support for hardware, software, and network issues
- Troubleshoot desktops, laptops, printers, and peripheral devices
- Assist with user account setup, password resets, and access management
- Monitor system performance and report technical issues
- Support installation, configuration, and updates of software and systems
- Maintain documentation of IT issues, fixes, and system changes
- Collaborate with senior IT staff on infrastructure and improvement projects
- Ensure data security practices are followed across systems
- Hardware and software troubleshooting
- Windows and/or macOS support
- Network basics (LAN, Wi\-Fi, DNS, DHCP)
- Help desk or technical support experience
- Remote support tools (e.g., TeamViewer, Remote Desktop)
- Cybersecurity awareness and best practices
- Active Directory and user management
- Cloud basics (Microsoft 365, Google Workspace)
- Ticketing systems (ServiceNow, Jira, or similar)
- Strong communication and customer service skills
- 1\+ years of IT support or technical troubleshooting experience (entry\-level welcome)
- Basic understanding of computer systems and networks
- Certifications such as CompTIA A\+ (a plus but not required)
- Ability to work independently and as part of a team
- Strong problem\-solving mindset and attention to detail
- Real hands\-on IT experience from day one
- Supportive team culture focused on learning and growth
- Career advancement opportunities in IT and infrastructure roles
- Exposure to a wide range of systems and technologies
- Stable, long\-term employment with consistent support
- Training and mentorship from experienced IT professionals
- Entry\-level IT professionals looking to grow
- Help desk or technical support specialists seeking advancement
- Career changers with basic tech knowledge
- Individuals who enjoy solving technical problems and helping users
Key Responsibilities
Skills
Preferred Qualifications
About Madaverte Solutions
Madaverte Solutions is a technology\-focused company providing IT support and digital solutions to help businesses operate more efficiently. We focus on delivering reliable, scalable, and user\-friendly technology services that empower organizations to grow and succeed.
We are committed to building a workplace where learning, collaboration, and innovation are encouraged at every level.
Why Work With Us
Who This Role is Perfect For
Pay: $4,100\.00 \- $5,100\.00 per month
Work Location: In person