Benefits/Human Resources Assistant

What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full\-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD\&D insurance, Short – Long\- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Benefits/Human Resources AssistantFull Time$45\-50KLocation: Corporate Office 127 Town Center Blvd. Clermont, FL 34714(This is not a remote or hybrid position)Monday \- Friday 8:30 AM\-5:00 PM

Job Summary:

The Benefits/Human Resources Assistant coordinates and administers benefits, including medical, dental, vision, life insurance, short and long\-term disability, Flexible Spending Account, Health Savings Account, Leave of Absence, FMLA, 401K plan, and other human resources duties.

Responsibilities and Duties:

• Responsible for benefit plan billing, auditing, and related processes for medical, dental, vision, STD, LTD, Life/AD\&D, FSA, HSA, life events, COBRA and 401k.
• Collaborate closely with Payroll to maintain spreadsheets for each insurance provider to provide the necessary documentation for invoice processing
• Reconcile and approve carrier invoices for timely payment
• Review and audit benefits eligibility, benefit elections, qualifying events, and terminations to ensure accurate and timely processing
• Process ST/LTD claims requests with the insurance company while guiding employees through the process
• Administration of the company leave programs and ADA
• Ensure compliance with legal and regulatory requirements related to employee benefits, such as ERISA, HIPAA, and ACA \- Filings such as 5500’s, ACA, 1095, etc
• Provides support to employees with questions and resolves concerns by interpreting benefit policies and procedures. Collaborate with partners to ensure effective and efficient service to employees
• Prepare reports for census, compliance testing, and audits.
• Coordinate, create content, and effectively communicate annual open enrollment meetings and presentations
• Facilitate benefits training and offer benefits guidance during new hire orientation, in\-person, by phone, and virtually via video conference
• Providing ongoing support for the Human Resources Department
• Provide backup assistance for:

+ Processing new hires, HRIS data entry, and guiding them through onboarding paperwork

+ Schedule interviews, confirmation calls, and balance calendars for interviewers and candidates

+ Onboarding orientation – set up and present.

+ Attend and assist with hiring events

+ Administrative duties

• Other duties as assigned by management

Qualifications and Skills:

• Bachelor’s Degree in a related field, or equivalent related professional experience
• Understanding of benefits administration and compliance

+ Health/Vision

+ Dental/Life

+ ST/LTD

+ 401(k)

• Working experience with benefit audits and compliance reporting
• Working knowledge of leaves of absence and ADA regulations
• Effective communication skills, including comprehension, verbal, and written communication skills
• Ability to analyze and interpret information and data, and handle sensitive information confidentially
• Proficient with Microsoft Office/Excel spreadsheets, including VLOOKUP
• Working knowledge of HRIS systems, Paycom software is preferred but not required
• Bilingual is helpful

Required Competencies:

• High attention to detail
• Strong organizational skills: able to manage multiple priorities and perform well in a fast\-paced and time\-sensitive environment with accuracy
• Organizational and time management skills – developing and maintaining a system to keep self and workload organized for timely completion, i.e., developing checklists, creating calendars/folders, etc.
• Ability to function effectively and positively with all levels of the organization in a team\-oriented, collaborative environment
• Flexible, easy\-going, and comfortable with taking on a variety of tasks
• Demonstrates excellent customer service skills
• Proactively anticipates needs, identifies opportunities to improve support and efficiency, and responds with urgency in a service\-focused, solutions\-oriented manner.
• Maintains a positive, professional demeanor and demonstrates a willingness to take on new challenges, expanded responsibilities, and ongoing opportunities for professional growth.