Provider Enrollment Research Representative (REMOTE)

JOB DESCRIPTION OVERVIEW:

This position is primarily responsible for working rejection codes linked to Provider

Enrollment Research role in ETM worklist. Accurately maintains production to ensure timely

and efficient completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reviews and processes rejections in Provider Enrollment Research ETM role as outlined in policies. To include reviewing with carriers via web portal, carrier email, or phone call.
• Reassigns Provider Enrollment issues to IDXC PE role for assignment to Division Provider Enrollment Department for issue resolution.
• Report any errors or problems that affect claims from receiving payment.
• Report any claim issues identified.
• Report any carrier issues identified.
• Maintain knowledge of ETM and carrier requirements.
• Participate in weekly meeting with Manager.
• Performs other duties and assignments as requested

Job Requirements:

QUALIFICATIONS/EXPERIENCE:

• High School Diploma or equivalent required.
• Demonstrated knowledge of physician billing.
• Excellent oral and written communication.
• Computer literate.
• Excellent follow\-up skills.
• Excellent organizational skills.

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Job Snapshot

#### Employee Type

Full\-Time

#### Location

Knoxville, TN (Remote)

#### Job Type

Admin \- Clerical

#### Experience

Not Specified

#### Date Posted

05/10/2026