Remote Virtual Receptionist

VIKTech is a growing technology solutions company providing digital services, administrative support, and client engagement solutions. We are committed to delivering exceptional service and creating flexible remote opportunities for reliable professionals across the United States.

Position Overview

We are looking for a friendly, professional, and organized Remote Virtual Receptionist to serve as the first point of contact for our company and clients. In this fully remote role, you will handle incoming communications, manage schedules, and provide excellent administrative support in a virtual environment. This position is ideal for someone with strong communication skills who enjoys helping others and thrives working independently from home.

Key Responsibilities

• Answer and route incoming phone calls professionally and efficiently
• Respond to emails, chat inquiries, and voicemail messages in a timely manner
• Schedule and manage appointments, meetings, and conference calls
• Greet and assist clients and visitors virtually with a positive attitude
• Maintain accurate records of calls, messages, and appointments
• Perform data entry and update customer/client information in CRM systems
• Handle general administrative tasks and support various departments
• Direct inquiries to the appropriate team members
• Maintain confidentiality and follow all company communication protocols

Qualifications \& Requirements

• Must be located in the United States (U.S. citizens or legally authorized to work in the U.S)
• 6\+ months of receptionist, customer service, or administrative experience preferred
• Excellent phone etiquette and professional verbal communication
• Strong written communication skills (email and chat)
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace
• Typing speed of 50\+ WPM with high accuracy
• Ability to multitask and prioritize effectively in a remote setting
• Reliable high\-speed internet connection and a quiet, professional workspace
• High school diploma or equivalent required

What We Offer

• Competitive compensation based on experience
• 100% remote position – work from anywhere in the US
• Flexible scheduling with core business hours
• Paid time off and company holidays
• Training and ongoing support
• Opportunities for growth within the company

VIKTech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to Apply If you are a polished, reliable professional with excellent communication skills, please submit your resume and a brief note highlighting your receptionist or customer service experience.

This position is open to U.S. applicants only.