Front Office Administrative Assistant: OB/GYN Practice

Position Overview

Lifetime Women's Health is a 13\-year\-established OB/GYN practice in Suffolk, Virginia seeking a reliable, detail\-oriented Front Office Administrative Assistant to join our team. This is a full\-time, in\-office position with consistent weekday hours and no weekend or evening shifts.

The ideal candidate has front office experience in a medical practice, has run prior authorizations independently, and brings reliability, professionalism, and clear communication to a busy patient\-facing role.

About the Practice

We provide comprehensive obstetric and gynecologic care to women across the Hampton Roads region, including a growing focus on advanced procedures for heavy bleeding management. Our team is small, clinical, and patient\-focused. We work closely together and rely on every team member to do their part.

Core Responsibilities

• Greet patients warmly and manage front desk check\-in and check\-out
• Schedule and reschedule patient appointments
• Manage incoming phone calls and route to the appropriate team member
• Run prior authorizations for procedures, medications, and imaging, accurately and on schedule
• Verify insurance benefits and patient eligibility
• Schedule surgeries and procedures with hospitals and surgical centers
• Manage incoming and outgoing fax communication
• Handle patient inquiries with clarity and professionalism
• Maintain confidentiality of all patient information per HIPAA

Required

• Minimum 2 years of front office experience in a medical practice (OB/GYN preferred)
• Demonstrated prior authorization experience, including procedures, medications, and imaging
• Strong organizational and communication skills, in person and over the phone
• Experience with EHR systems (ModMed experience a plus, not required)
• Reliable transportation and a track record of consistent attendance
• Ability to work independently and prioritize tasks in a busy clinical environment

Preferred

• Surgical scheduling experience (hospital and surgical center coordination)
• Experience verifying insurance benefits and reading insurance contracts
• Bilingual (Spanish) a plus

You May Be a Good Fit If...

• You have run prior authorizations independently and take ownership of accuracy and follow\-through
• You want a stable, full\-time, weekday\-only role in a small practice
• You are detail\-oriented and treat your inbox and queue as your responsibility, not someone else's
• You communicate clearly and professionally under pressure with patients, providers, and insurance representatives
• You prefer a small, accountable team where your work is visible and feedback is direct

This Is Likely Not a Fit If...

• You do not have prior authorization experience or do not have at least 2 years of medical front office experience
• You are looking for remote, hybrid, or part\-time work
• You need flexibility on arrival time or attendance week\-to\-week
• You have had multiple under\-1\-year roles in the last 3 years without a clear explanation
• You are uncomfortable with direct accountability, frequent feedback, or working in a small\-team environment

What We Offer

• $18 to $21 per hour based on experience and demonstrated competency
• Stable schedule. Monday through Friday. No weekends, no evenings.
• 13\-year established practice with a stable clinical team
• Direct access to physician leadership in a small\-team environment
• Opportunity to grow with the practice as procedure volume expands

To Apply

Apply directly through Indeed so your resume is attached to your profile. Please answer all screening questions completely as part of your application.

We are conducting interviews this week and aim to fill this position promptly. We look forward to hearing from you.

Pay: $18\.00 \- $21\.00 per hour

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• Have you personally run prior authorizations for procedures, medications, or imaging?
• Can you commit to a consistent Monday through Friday, 8:00 AM to 5:00 PM in\-office schedule with reliable attendance for at least 12 months?

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person