Director of Administration

Description

Company Description

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The Vertex Companies, LLC (VERTEX) is a $180M global consulting firm that integrates strategic advisory, project management, and dispute resolution services for organizations facing complex challenges in a world of risk. We embody our core values of embracing lifelong learning, operating with urgency, maximizing value, and driving collaboration to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do and deliver meaningful impact.

Job Description

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The Director of Administration is responsible for leading and scaling administrative support across the organization. This role oversees a centralized team of Administrative Business Partners, Executive Assistants (EAs), and Office Managers to ensure seamless operational support for leaders, teams, and office environments.

This leader will establish standards, drive consistency, and elevate the impact of administrative functions as a strategic enabler of business performance. The Director of Administration partners closely with senior leadership to align administrative support with company priorities, optimize workflows, and enhance employee and executive productivity, including oversight of Board\-level administrative support.

Core Responsibilities

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### Leadership \& Team Management

• Lead, coach, and develop a high\-performing team of Administrative Business Partners, Executive Assistants, and Office Managers
• Define clear roles, responsibilities, and career paths across administrative functions
• Establish performance expectations, provide ongoing feedback, and conduct performance evaluations
• Build a strong, collaborative team culture focused on service excellence and accountability

### Administrative Strategy \& Operations

• Design and implement a scalable administrative support model aligned with company growth and structure
• Standardize processes, tools, and best practices across all administrative roles
• Develop and maintain service level expectations for administrative support
• Continuously evaluate and improve administrative workflows to drive efficiency and effectiveness

### Executive \& Business Support Alignment

• Partner with senior leaders to ensure appropriate administrative support is aligned to business priorities
• Oversee complex calendaring, travel coordination, meeting planning, and executive support standards
• Ensure high\-quality support for critical business activities, including leadership meetings, offsites, and company events

### Board Meeting Support \& Governance

• Oversee end\-to\-end preparation and execution of Board of Directors meetings
• Coordinate board calendars, meeting schedules, and annual planning cadence
• Partner with executive leadership to manage timelines for board materials, presentations, and reporting
• Ensure accurate and timely distribution of board decks and supporting documentation
• Manage logistics for board meetings, including travel, accommodations, meeting space, and virtual coordination
• Support governance best practices by maintaining confidentiality, organization, and proper documentation of board\-related materials

### Office \& Workplace Management

• Oversee Office Managers to ensure consistent and high\-quality office operations across all locations
• Drive workplace experience initiatives that support employee engagement, productivity, and culture
• Partner with cross\-functional teams (e.g., IT, HR, Facilities) to ensure smooth day\-to\-day operations

### Process Improvement \& Technology

• Identify opportunities to leverage tools and technology to enhance administrative efficiency
• Implement systems for task management, scheduling, expense reporting, and communication
• Track and analyze administrative metrics to inform decision\-making and resource allocation

### Resource Planning \& Budget Management

• Develop and manage budgets related to administrative operations, office management, and events
• Plan and allocate administrative resources based on business needs and utilization
• Support hiring, onboarding, and workforce planning for administrative roles

Qualifications \& Competencies

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### Required

• Bachelor’s degree or equivalent experience
• 8–12\+ years of experience in administrative leadership, operations, or a related function
• 3–5\+ years of people management experience, leading diverse administrative teams
• Proven ability to scale administrative or operational functions in a growing organization
• Strong organizational, problem\-solving, and decision\-making skills

### Preferred

• Experience supporting C\-suite executives and Board of Directors
• Background in professional services, consulting, or fast\-paced corporate environments
• Experience managing multi\-location office operations

### Knowledge \& Skills

• Strategic thinking and operational execution
• Leadership and team development
• Stakeholder management and executive presence
• Process improvement and change management
• High attention to detail and service orientation
• Discretion and ability to manage highly confidential information
• Ability to prioritize and operate effectively in a dynamic environment

### Work Environment \& Expectations

• This role may require occasional travel to office locations and Board meeting locations
• Ability to manage multiple priorities and respond to time\-sensitive needs
• This is an in\-office position

Additional Information

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At VERTEX, we invest in top talent with a highly competitive total compensation package that rewards performance and supports long\-term success. Total compensation includes a base salary and a discretionary variable bonus program, depending on your level. Our comprehensive benefits package offers multiple healthcare and dental plan options, as well as company\-paid Life Insurance, Short\-Term Disability, and Long\-Term Disability coverage—ensuring peace of mind for you and your family.

We offer a 401(k) plan with immediate matching and full vesting, empowering employees to build financial security from day one. Additional benefits include Flexible Spending Accounts, a robust Employee Assistance Program, and a suite of exclusive perks that enhance everyday life.

Time away matters—so we provide a generous paid time off program, including vacation, sick time, and paid holidays (with prorated options for eligible part\-time employees).

At VERTEX, growth never stops. Our signature “Lifetime of Learning” program offers tuition reimbursement and personalized support for employees pursuing advanced education—helping you sharpen your skills and accelerate your career.

### Notice to Third Party Agencies:

Please note that The Vertex Companies employs a fully staffed recruiting team. We do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.