Bilingual receptionist

Job Summary

We are seeking a dynamic and bilingual receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your energetic approach and exceptional organizational skills will help maintain smooth office operations, support administrative functions, and foster a friendly environment for clients and staff alike. Fluency in two languages is essential to effectively communicate with diverse audiences and provide outstanding customer support.

Responsibilities

• Greet visitors warmly and direct them appropriately, creating a positive first impression.
• Manage multi\-line phone systems efficiently, answering inquiries with professionalism and courtesy.
• Handle incoming calls, transfer calls, take messages, and provide accurate information as needed.
• Maintain organized front desk operations, including filing, data entry, and document proofreading.
• Support office management tasks such as calendar management, appointment scheduling, and personal assistant duties.
• Utilize computer skills to update records using Microsoft Office, Google Workspace, QuickBooks, and other relevant software.
• Assist with clerical tasks such as photocopying, faxing, mailing, and maintaining office supplies inventory.
• Help clients by translating and communicating in English.

Qualifications

• Proven experience in front desk reception or office administration roles.
• Bilingual fluency in at least two languages; excellent verbal and written communication skills in both languages.
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry tools.
• Demonstrated organizational skills with the ability to multitask efficiently in a fast\-paced environment.
• Excellent phone etiquette with experience managing multi\-line phone systems.
• Knowledge of clerical procedures such as filing, proofreading, and record keeping.
• Previous experience with customer service or customer support roles is highly desirable. Join our team to bring energy and professionalism to our office environment! We value proactive individuals who thrive on delivering exceptional service while supporting daily administrative functions in a vibrant workplace setting.

Job Type: Full\-time

Pay: From $18\.00 per hour

Benefits:

• 401(k)
• Health insurance
• Retirement plan

Work Location: In person