POSITION SUMMARY:
The Lifestyle Coach facilitates delivery of YMCA’s Diabetes Prevention Program, provides support and guidance to program participants, and maintains fidelity to the curriculum.
Location(s):
Greater Milwaukee and/or virtual
Hours:
Varies, 2\-3 hours per week
Responsibilities:
- Deliver curriculum to program participants in effective, meaningful, and compelling ways
- Encourage group participation and interaction using open\-ended questions and other facilitation skills
- Cultivate participant commitment and support retention of participants
- Create a safe, judgment\-free, and encouraging environment that is friendly and non\-competitive for participants
- Foster relationships with and between participants
- Make learning a shared responsibility for the group
- Support and encourage participant goal setting at each session
- Travel to community locations for program delivery and/or deliver program virtually
- Prepare for each session (e.g., review session content, develop facilitation outline, review notes and participant food and activity trackers, conduct participant reminder call/send participant reminder email)
- Be accessible to participants before and after sessions to answer questions and provide follow\-up
- Follow\-up with participants outside of class as needed
- Schedule and conduct in\-person or virtual make\-up sessions
- Record weekly data for each participant (attendance, weight, physical activity minutes, food tracker completion) in electronic database according to data entry timing requirements
- Adhere to the YMCA’s HIPAA policies and procedures and ensure participants’ protected health information is secure
- Participate in quality assurance opportunities to support fidelity to the curriculum and to meet performance standards
- Arrive for class on time and dressed appropriately
- Participate in all required Lifestyle Coach team discussions (meetings, emails, or conference calls) and professional development opportunities, offering ideas and tools for facilitation to other team members.
- Connect with Program Director on a regular basis to update on program status and progress and as per any additional expectations outlined
- Must have strong communication, organization, and relationship\-building skills; the ability to build community within a group; good attention to detail; and empathy for health seekers.
- Must be flexible to work with people from different backgrounds and walks of life and in a wide variety of settings.
- Should be comfortable with data and possess strong computer skills.
- Cultural competency and understanding of behavior change are required.
- Familiarity and proficiency with Listen First or motivational interviewing highly encouraged.
- Spanish\-speaking preferred.
- Free Individual Membership or Discounted Household Membership to all YMCA Locations
- 403b Retirement Savings Plan
- Discounts on YMCA Programs, Child Care \& Camps (based on qualifying hours worked)
QUALIFICATIONS:
Employment is contingent upon achieving HIPAA certification and the YMCA’s Diabetes Prevention Program Lifestyle Coach certification and other requirements as solely determined by the YMCA.
SKILLS and ABILITIES
SUPERVISORY RESPONSIBILITIES
None
Benefits:
The YMCA of Metropolitan Milwaukee is committed to equity and inclusion by ensuring that all members of our community have the opportunity to learn, grow and thrive. We celebrate diversity and effectively engage, connect, and advocate for our staff, members, and volunteers which will position us to respond and remain relevant to issues impacting our communities. The YMCA of Metropolitan Milwaukee is an equal opportunity employer and welcomes a diverse workforce.