OUE Program Assistant

Job Description

The Office of Undergraduate Education (OUE) at UW Tacoma is looking for a detail\-oriented, service\-oriented Program Assistant to serve as the backbone of our student testing operations. This is a cyclical position with a 10\-month service period from September 1 through June 30 each year. The position will be on leave from July 1 through August 31\.

This role is the primary point of contact for placement testing, including self\-directed math and writing assessments, Spanish placement, and make\-up exams, and requires someone who brings both organizational rigor and genuine warmth to their work. Students arrive for tests anxious; your calm, professional presence makes a difference.

While the Program Assistant includes administrative and clerical responsibilities, testing coordination has grown significantly and is now the core of this position.

KEY RESPONSIBILITIES

Testing \& Placement (Primary Focus):

• Schedule, proctor, track, record, and report on all student placement tests (math, writing, Spanish, and make\-up exams), including fee\-based testing for non\-UWT students
• Submit placement scores to the Registrar and manage entry code distribution to support course registration
• Serve as the go\-to resource for students and faculty with questions about testing procedures and policies
• Exercise independent judgment and sensitivity when working with students who are nervous or uncertain about their options

Communication \& Coordination:

• Monitor and respond promptly to OUE email accounts daily
• Collaborate with undergraduate advisors, pre\-major advisors, and the student affairs office as needed
• Provide clear, accurate information to students, staff, and the public; redirect to appropriate resources when needed

Administrative Support:

• Assist with budget reconciliation and receipt filing
• Maintain and organize files on SharePoint; track task completion
• Coordinate hiring and onboarding of work\-study students
• Support distribution of course syllabi and course evaluations
• Assist with scheduling, room requests, event planning, and campus mailings
• Create agendas, take meeting minutes, and provide general meeting support

Data \& Web:

• Build and administer surveys; analyze results and produce reports, charts, and graphs drawing on both qualitative and quantitative data
• Assist with regular updates to the OUE website (Drupal)
• Conduct research in support of OUE programs as needed

REQUIRED QUALIFICATIONS

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• High school graduation or equivalent AND two years of clerical experience.

Additional Qualifications

• Excellent customer service orientation and interpersonal skills.
• Strong written and verbal communication skills, with exceptional attention to detail and accuracy.
• Demonstrated proficiency with Microsoft Office suite.

Compensation, Benefits and Position Details

Pay Range Minimum:

$45,288\.00 annual

Pay Range Maximum:

$54,732\.00 annual

Other Compensation:

*

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits\-for\-uw\-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full\-Time Equivalent):

100\.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem\-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .

To request disability accommodation in the application process, contact the Disability Services Office at 206\-543\-6450 or dso@uw.edu .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .