- Able to communicate and assist clients effectively with a professional and friendly attitude.
- Data entry of field reports; and distributing reports to clients.
- Assisting in scheduling of field employees.
- Logging in samples for analyzing.
- Provides information to customers and co\-workers abilities upon request.
- Answers laboratory calls to screen customer questions about testing or pricing.
- Works with management to investigate and resolve customer problems or complaints.
- Prepares, issues, and sends out invoices for department. Receives customer phone calls that relate to charge account issues, researches invoice information and resolves problems.
- Works with and through management in collecting current and past due invoices for charge accounts.
- Able to work effectively in Word, Excel, Adobe, and Outlook.
- Operates office machines such as calculator, fax and copy machines.
- Opens and routes incoming mail, email, and fax communications, answers correspondence, and prepares outgoing mail.
- Compiles data and assists in the preparation of reports as needed.
- Follows Standard Operating Procedures while carrying out the responsibilities of position.
- Attends all meetings and training sessions as required.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one\-on\-one and small group situations to customers, clients, and other employees of the organization.
- Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Working knowledge of Microsoft Word and Excel is required.
- Health insurance
- Paid time off
- Retirement plan
Requirements
Job Type: Full\-time
Salary: negotiable
Job Type: Full\-time
Pay: $14\.00 \- $16\.00 per hour
Benefits:
Work Location: In person