- Greet patients and visitors warmly, providing excellent customer service with professional phone etiquette and friendly demeanor
- Schedule appointments accurately using EMR (Electronic Medical Record) system
- Assist with intake procedures, including collecting patient information and updating insurance information in EMR
- Calling patients to schedule follow\-ups, and interact with remote telephone assistant
- Support medical office management tasks such as appointment reminders, and maintaining office supplies and
- Collect patient copays and process payment receipts from EMR system
- Proficiency in EMR systems like Nextech, Epic, Meditech, Athenahealth, eClinicalWorks,
- Experience with insurance verification processes and medical billing procedures
- Excellent computer skills including Microsoft Office suite (Word, Excel) and familiarity with health information management software
- Prior clinic or dental office experience is highly desirable to understand workflow dynamics
- Exceptional organizational skills with the ability to handle clerical tasks such as filing, faxing, and managing multi\-line phone systems
- Free parking
- Paid time off
- Work from home