With over 60 years of experience, EleMETAL Fabrication \+ Machine is a growing metal fabrication and machining company based in Fremont, NE. Our products are essential in food manufacturing and industrial operations across the U.S. Our people are what make us unique; here, it’s a people\-first culture built on integrity, teamwork, and continuous improvement. With strong leadership, long\-term stability, and a 90% retention rate, EleMETAL is a place where employees grow their skills, take pride in their work, and build lasting careers. We have an exciting new role for a Customer Service Coordinator.
* Why Us: We build real products used in essential food manufacturing and industrial facilities across the U.S. You’ll see American\-made products through hands\-on work with modern equipment in a clean, well\-equipped fabrication and machining environment.
* Vibrant Culture: Team\-driven environment built on integrity, accountability, and continuous improvement. Ongoing coaching, mentoring, weekly team meetings, and quarterly growth conversations. Ongoing training opportunities that align with personal and professional goals!
* Benefits: Competitive pay with 401(k) match after 90 days. Health, dental, vision, HSA/FSA options, and paid time off. Annual lifestyle stipend for you to determine how to use for a gym membership, equipment, and more!
YOUR DIFFERENCE
* Front Desk Oversight: Serve as the first point of contact for walk\-in customers and incoming calls, assists when possible, and route requests to the appropriate team members as needed.
* Order Processing: Manage customer orders from intake through entry in Fulcrum, ensuring accurate details, proper routing, and clear communication across sales, production, and operations.
* Quoting \& Vendor Coordination: Prepare quotes for standard and buy/sell items by gathering required information, sourcing vendor pricing, and entering complete, accurate data into the system.
* Operational Support: Notify customers of order readiness, support purchasing, and demand planning in a fast\-paced manufacturing environment.
YOUR EXPERIENCE
* Knowledge: Consistent work history. High school diploma or GED. A minimum of two (2\) years experience as an Administrative Assistant, Customer Service Representative, Office Assistant, Customer Solutions Specialist, or similar role. Experience in a manufacturing or warehouse environment is preferred.
* Skills: Strong attention to detail and organization, with effective communication and interpersonal skills. Capable of problem\-solving, decision\-making, and managing multiple priorities in a fast\-paced environment. Ability to adapt to changing processes, provide excellent customer service, use and troubleshoot computer programs, and perform physical tasks including lifting up to 60 pounds.
* Ability: This position is onsite at our Fremont, NE location and is NOT remote. A drug screen is required.
At EleMETAL, you’ll have the opportunity to work with modern technology, collaborate with skilled professionals, and make a real impact in essential industries. We’re growing, stable, and committed to developing our team members through hands\-on experience and continuous improvement. We invest in our people, listen to ideas, and provide the stability and support needed to build a long\-term career. Join a company where your work matters and your future is taken seriously.
Job Type: Full\-time
Pay: From $25\.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person