Practice Coordinator

Practice Coordinator (Part\-Time) – Loyal Blue Counseling (East Bay)

Location: Berkeley/Lamorinda, CA (must be based in the East Bay and able to work during Pacific Time business hours Monday through Friday)

Schedule: Part\-time, 10–20 hours/week but daily

Pay: $32–$35/hour, depending on experience

Work Type: Mostly remote, with consistent weekday availability required

About Us

Loyal Blue Counseling is a psychotherapy practice serving families, adults, and students of all ages in the East Bay. We’re known for a warm, high\-quality client experience and a strong, aligned team culture. We’re looking for someone who can help us maintain that experience for our team as well as our community of clients.

The Role

You’ll be the first point of contact for new clients and a key part of keeping the practice running smoothly. This role combines client\-facing coordination with light administrative support.

We’re looking for someone who is responsive, organized, and comfortable managing multiple small tasks throughout the day.

ResponsibilitiesClient Coordination (Primary)

• Respond to new client inquiries at least twice per day (phone, email, text)
• Schedule consult calls and initial appointments
• Match clients with therapists based on availability and fit
• Follow up with prospective clients to keep intake moving
• Maintain a warm, professional tone as the “front door” of the practice

Administrative Support

• Track and follow up on incomplete paperwork
• Assist with billing tasks (credit cards, balances, superbills)
• Send monthly referral letters
• Keep internal systems and tracking tools up to date

Schedule \& Expectations

• Consistent weekday availability required
• Ability to respond to inquiries immediately during work windows
• Work includes:
• scheduled availability blocks (for calls/consults)
• flexible time for follow\-ups and admin

This is not an asynchronous role — responsiveness and reliability are essential.

Ideal Candidate

• Prior admin or coordination experience (healthcare or service\-based a plus)
• Strong communication skills (written \+ phone)
• Highly organized and detail\-oriented
• Comfortable working independently and managing time
• Based in the East Bay (preferred) as familiarity with client communities is extremely helpful

Why This Role Works

• Flexible, part\-time schedule with meaningful responsibility
• Mix of people\-facing and independent work
• Opportunity to be part of a thoughtful, growing practice
• Clear systems and support — you won’t be figuring things out alone

Additional Information

• This is a
part\-time, hourly, non\-exempt W\-2 employee position with room for leadership and growth.
• Compensation range:
$32–$35/hour, depending on experience
• Role requires regular computer use, phone/email communication, and the ability to manage multiple tasks
• Loyal Blue Counseling is an
equal opportunity employer and encourages applicants from diverse backgrounds to apply

Pay: $30\.00 \- $35\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you available at least two windows of every weekday for 1\-2 hours each, generally around 9\-11am and 3\-5pm?

Experience:

• Practice Managers \& Administrators: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: Hybrid remote in Berkeley, CA 94705