Summer Housing Assistant (Student Position at Queens College)

Job Title: Summer Housing Assistant (Student Position)

Reports To: Assistant Director of Marketing \& Leasing

Location: The Summit Apartments at Queens College

Compensation: See compensation summary. Position not eligible for benefits

FLSA Status: Student Non\-Exempt

Employment Dates: June 1st \- August 21st

Summary

A Summer Housing Assistant (CA) is responsible for supporting the Residence Life \& Housing staff in various functions and providing customer services that support summer students, guests, and conference participants.

Essential Duties and Responsibilities:

• Work scheduled shifts in Housing Office.
• Serve on duty rotation and assume duty responsibility on varying days including weekdays, weekends, holidays, and evenings
• Provide support for summer residents and conference attendees by managing check\-in and checkout processes and addressing inquiries
• Serve as primary point of contact for summer residents in emergency situations
• Manage and complete reports including incident reports, occupancy reports, damage billing, surveys, and reporting maintenance issues.
• Complete various administrative tasks such as filing, organizing, shredding, distributing print materials, inventorying supplies, creating posts/signs, etc
• Assist with tasks such as inventorying linens, laundering, and sorting linens, setting up spaces, turning over spaces once guests have departed, and packaging linens at the end of the summer.
• Hold community programs for summer resident participants.
• Assist with room condition reports prior to Move\-In and after Move\-Out.
• Conduct health ,safety, and maintenance inspections as scheduled and follow\-up accordingly.
• Report maintenance concerns in a timely manner
• Complete other administrative and facility management responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma
• Be a current student at Queens College or another CUNY institution.
• Be in good standing with Queens College or your home institution and the Summit Apartments.
• Demonstrate proficiency in verbal communication and possess strong customer service skills.
• Must have troubleshooting skills and a willingness to learn.
• Applicant must be able to work both independently and as a team member.
• Applicants must understand and work with a diverse population.
• Applicants must be able to lift and move at least 25 pounds and perform walking rounds in and between the building.
• Must reside in the assigned area for employment in The Summit Apartments.
• Knowledge of basic office equipment (telephone, computer, copier, and fax machine) and knowledge of Microsoft Office.

Work Hours

Summer Housing Assistants must be available to work throughout the summer period (June 1st – August 21st) and reside in The Summit community. Work schedules will vary weekly and include mandatory shifts with fluctuating lengths to accommodate operational needs. Attendance at weekly staff meetings is required. Housing Office shifts will be scheduled between 9:00 AM and 5:00 PM, Monday through Friday, as well as 8:00 PM to 9:00 PM, Monday through Sunday, including weekends and holidays. All outside employment from this position supplemental employment must be arranged around all position responsibilities.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid\-to\-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Compensation

Summer Housing Assistants receive a single efficiency apartment and paid $17\.00 per hour for up to 10 hours per week for the duration of their active employment.

Position not eligible for benefits.

This position is to work for the Office of Housing and Residence Life, not a specific apartment or floor. Placement into a specific location is based upon a variety of factors. The Office of Housing and Residence Life reserves the right to change a position assignment at any time, if deemed necessary for the best interest of the office.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On\-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.