Operations Assistant for Property Management Company

Overview

We’re hiring a reliable, organized, and proactive Property Management \& Operations Assistant to support daily operations for our temporary housing and property management business. This role is ideal for someone who communicates professionally, is tech savvy, learns quickly, and thrives in a fast\-paced environment.

Duties

• Guest Experience: Respond to guest inquiries via email, phone, text, and platforms like Airbnb \& Guesty \- lots of communications
• Send check\-in instructions, oversee guest check in/out needs
• Find solutions
• Higher the best vendors
• Dispatch maintenance if needed
• Coordinate Vendors as needed (plumbers, locksmiths, etc.)
• Monitor pool/spa apps, thermostats, and other smart home systems
• Approve small spend decisions (up to $125 for jobs)
• Ensure nothing rolls into the next day
• General administrative support as needed
• Be able to facetime pool heating instruction to guests as needed (training available)

Qualifications

• Highly responsive, organized and detail\-oriented
• Comfortable making decisions independently
• Strong, professional written and verbal communication
• Excellent customer service skills with professional phone etiquette and the ability to handle conflict effectively
• Tech\-savvy and quick to learn new systems
• Demonstrated ability in data entry, filing systems, contract management, and office administration within a fast\-paced environment
• Knowledge of property maintenance coordination and facilities management practices
• Ability to multitask and stay calm under pressure
• Reliable internet for remote work
• Prior hospitality, property management, administrative, or leasing experience preferred
• MUST HAVE: Good attitude, problem solving skills, follow through \& team player
• Proficient in Google Suite (GMail/Sheets/Docs/etc.), Monday.com, iOS, Microsoft
• Bonus:
Guesty
• This role is perfect for motivated individuals eager to develop their expertise in property management while contributing to vibrant communities. If you thrive in an energetic environment that values detail\-oriented work and proactive problem\-solving, we invite you to apply!

Schedule \& Hours

In\-Office (Sherman Oaks): Wednesday \- Friday: 3PM – 6 PM

On Call: Wednesday \- Friday: 6PM \-10 PM and Sat \& Sun: 9 AM – 9 PM

Pay: $1,750\.00 \- $2,750\.00 per month

Work Location: Hybrid remote in Sherman Oaks, CA 91411